Assistant Clinical Care Coordinator (Primary Care Clinic)

Closing Date: Friday October 10 2025 at 4:00 PM

Salary Range: Dependent on Experience (DOE)

**APPLICANT MUST HAVE A VALID UNRESTRICTED INSURABLE DRIVERS LICENSE**

** RESUME AND REFERENCES ARE REQUIRED**

ESSENTIAL DUTIES FUNCTIONS AND RESPONSIBILITIES:

• Develops and implements comprehensive care plans with patient family team (emergency plan medical summary and action plan as appropriate) and evaluates and continually monitors/updates/alters these plans based on patient/family needs and unmet needs strengths and assets.
• Coordinates inter-organizationally with family clinics inpatient services mental health (suicide ideation) and involved services and agencies.
• Facilitates meetings or team conferences and attend community meetings with family as necessary.
• Cultivates and supports assigned care and subspecialty co-management with timely communication inquiry follow-up and integration of information into the care plan.
• Educates counsels supports and provide patient appropriate anticipatory a crisis intervenes or facilitate referrals appropriately.
• Builds care relationships and patient-specific skills among family and team; supports the primary care-giving role of the family. Facilitates patient/family access to available medical psychological development educational social and financial services and support.
• Assists with or promotes the identification of patient with chronic care needs; adds to and maintains chronic disease registry and uses registry to plan and monitor care; properly applies inclusion/exclusion criteria and case finding strategies so as not to over or under identify patients.
• Understands eligibility requirements referral processes and funding details for available public and private sector services and programs. Catalogs these details and formulates procedures that facilitate access to these services as dictated by individual patient need.
• Serves as the point-of-contact advocate and informational resource for family and community partners/payers including have a close working relationship with the FDIHB Purchase Referred Care department.
• Serves as a consultant and resource person to FDIHB staff including physicians nurses therapists pharmacists dentists etc. on issues regarding patients and their care.
• Assist with the development of maintaining of policies and procedures related to the care and coordination of complex patients with chronic diseases.
• Assists with the development and maintaining of policies and procedures related to the screening of patients for the presence of complex chronic medical issues according to relevant standards and guidelines.
• Assist with the development of formal referral forms policies and procedures that relate to accessing these services.
• Serves as a quality improvement team member; helps to measure quality and to identify test refine and implement practice improvements.
• Maintains professional growth and development through seminars workshops independent study and professional affiliations to keep abreast of the latest trends related to patients with chronic disease throughout the care continuum.
• Attends to specific clinical needs of empaneled complex patients on an as needed basis in the clinic and/or on the inpatient unit. Closely collaborates with the primary care provider (Physician Advanced Practice Clinician) and the clinical nurses in these instances.
• Offers outreach and education to the community related to chronic care patients their issues their needs and details regarding the function of the Chronic Care Model in the form of presentations and informational sessions.
• Assist with the development and maintaining of related educational materials and provides instruction or other learning opportunities to meet the needs of the target audience.
• Utilizes theories and principles of education/learning (age-specific developmentally and culturally appropriate) to foster the educational development of the target audience.
• Fields queries from the community regarding patients with chronic care diseases and issues related to this patient population.
• Completes all yearly Center for Medicare and Medicaid Services (CMS) required training by the indicated due dates.
• Assists promotes and supports compliance with established CMS standards.
• Performs other duties as assigned.

MANDATORY MINIMUM QUALIFICATIONS:
Experience:
Two (2) years of Nursing Assistant Medical Assistant or Health Care related experience in a clinical medical/surgical critical care or outpatient setting.
Education:
Associate of Science degree in Nursing Social Work Human Services or related field from an accredited program.
Certificate:
Valid American Heart Association (AHA) certification in Basic Life Support (BLS) and maintain certification.
License:
Valid and unrestricted license in any U.S. State or Territory.

**Please email degree transcripts license and certifications to

NAVAJO/INDIAN PREFERENCE:

FDIHB and its facilities are located within the Navajo Nation and in accordance with Navajo Nation law has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally-recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.

Required Experience:

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