Development Database Manager

Position Title: Development Database Manager

Classification: Exempt

Reports To: Director of Development Operations

Location: Denver

Compensation: $68800 - $73000 Annually

Benefits: Eligible for up to 6% annual bonus. Medical dental and vision a 401(k) retirement plan with a 4.5% company match plus potential additional matching based on tenure PTO paid sick leave paid holidays and a flexible schedule

As the food bank with the largest service area in the contiguous United States Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate mission-driven individuals.

Food Bank of the Rockies Development Database Manager is a senior position on the database team providing strategy and leadership in the management of supporter data gift and donor data entry gift acknowledgments and financial reconciliation in Food Bank of the Rockies supporter databases. The Development Database Manager will provide essential support and leadership to the Development Database Specialist team in a high-volume high-achieving environment. This role will oversee and support the Development Database Specialist Team in reviewing processing entering reconciling and acknowledging donations received through daily online giving lockbox special events white mail and/or ACH. The Development Database Manager will bring a detail-oriented analytical and collaborative leadership skillset to the team to support lead and provide high-quality data entry data analysis database maintenance financial reconciliation reporting and accountability. This role will specialize in all giving verticals functioning as the subject matter expert and thought leader for the team in all areas of the Development Database Specialist Teams responsibilities.

The Food Banks team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Banks organizational values and mission in all activities.

If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued then this is an ideal position for you.

The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive every person must have the resources they need to flourish and we strive to provide proper nourishment for every neighbor.

Primary Responsibilities:

• Manage the Development Database Specialist team providing leadership support performance reviews and resources to each Specialist
• Oversee all supporter data entry and ensure all donor acknowledgments are complete timely and accurate
• Manage template updates in gift batches ImportOmatic ReceipterPro and other programs
• Represent Development and coordinate with the Finance department for reconciliation reporting database research and data corrections and adjustments
• Serve as the lead expert for the Development Database Specialist team in Raisers Edge supporter and event data data entry and gift management providing leadership on enhancing processes and reporting and staying up to date on best practices in these areas
• Manage event data collection and management including event registration tracking and receipting in Raisers Edge
• Regularly create and run reports for quality checks process leadership and team accountability including Daily Development Report the Acknowledgment Tracker and weekly and monthly financial reconciliation reports
• Manage donor and gift records in Raisers Edge with information from colleagues supporters and/or import/scan files; identify and pass along any personal correspondence associated with gifts; route and file all gift collateral in accordance with policy
• Coordinate with the Director of Development Operations in managing database projects that ensure the accuracy and flow of data across all other integrated data sources including email/marketing databases and volunteer database
• Oversee and maintain database hygiene through regular auditing reporting and maintenance work including constituent and gift updates address updates duplicate record identification and merging and donor-requested changes
• Oversee and collaborate with the Development Database Specialist team in writing maintaining and updating the Standard Operating Procedures (SOP) for Food Bank of the Rockies processes and databases including Raisers Edge ResearchPoint and Engaging Networks
• Finalizes all Standard Operating Procedures (SOP) produced by the team ensuring they are documented updated and stored according to policy
• Provide backup support to senior data team members and the Development Database Specialists team
• Oversees the stewardship of restricted funds
• Maintains confidentiality of sensitive and privileged donor information and protects organization operations

Required Knowledge Skills and Abilities:

• Exercise cultural competency within a diverse team and community including race ethnicity socio-economic status sexual orientation gender and disability among other areas
• Commitment to fulfilling the Food Bank of the Rockies mission and positively representing the brand both internally and externally through excellent customer service
• Maintain a professional demeanor and respond with urgency
• Excellent data analytics ability and superb attention to detail; highly proficient with technology and software
• Strong self-direction and time management skills; the ability to plan and prioritize multiple tasks in the time allotted; consistently meets deadlines with minimal supervision
• Strong interpersonal and leadership skills; the ability to lead work create collaborate advocate and communicate effectively within a large and fast-paced team across multiple geographic areas and with varying degrees of technical proficiency
• Demonstrated project management team leadership and process improvement skills
• Ability to exercise independent judgment think critically and strategically

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for long periods standing and walking intermittently
• Using office equipment such as computer mouse keyboard printer
• Indoor office environment frequently temperature-controlled
• Occasionally lift up to 25 pounds

Required Qualifications:

• HighSchoolDiplomaorequivalentrequired;BachelorsDegreecertificatesinComputerScienceand/orequivalentworkexperiencepreferred
• Minimumof3-5yearspriorexperienceworkinginDatabasesDevelopmentAnalysis Prospect Research and/or Accounting/Finance
• Managementexperiencerequired;experiencemanagingfundraisingdatabasesystemsand personnel preferred
• Non-profitexperienceandworkingknowledgeoffundraisingpreferred
• Highproficiencywithcomputersandtechnology;abilitytoquicklyadapttonewprogramsa must
• ExtensiveexperienceusingMicrosoftOfficeSuite; highlyproficientinWordandExcel required
• RaisersEdgeResearchPointEngaging NetworksSmartsheetReceipterProImportOmatic and/or caging service gift import management experience strongly preferred

Expected Hours of Work:

This is an exempt full-time position. A flexible schedule is available but this role will be required to work 3 days in the office 2 days remote. The work schedule is Monday through Friday during core business hours of 9:00 a.m. and 3:30 p.m. and may require occasional weekend or evening hours.

Compensation:

$68800 - $73000 Annually up to 6% annual bonus

Benefits:

At Food Bank of the Rockies we provide a fulfilling workplace along with a comprehensive benefits package that includes:

• Generous Paid Time Off: Flexible paid time off including 10 paid holidays sick leave parental leave and opportunities for paid volunteer time.
• Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match plus additional matching based on tenure for a total potential match of up to 8.5% to support your long-term financial security.
• Comprehensive Health Coverage:Competitive health dental vision and life insurance plans to support your meet your and your familys needs.
• Bilingual Incentive:A monthly incentive for certified bilingual staff recognizing and rewarding your valuable language skills.

To Apply:Apply online through Applications will be accepted until October 7 2025.

Thinking about applying

True passion and excitement for making an impact are just as important as work experience.

We encourage you to apply even if you feel you dont check every box in this posting.

Food Bank of the Rockies is an Equal Opportunity Employer (EOE) M/F/D/V/SO. We are committed to providing reasonable accommodations to applicants with disabilities in order to participate in the application or interview process. If you require any accommodation please contact us ator .