Denials Specialist, RCM
Denials Specialist, RCM
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This Specialist will join the claims follow up team and be responsible for processing insurance company remittances denials follow up and other tasks related to insurance claim accounts receivable. The Revenue Cycle Management (RCM) team is looking for someone with insurance claims denials follow up experience plus critical thinking skills attention to detail and the ability to learn quickly and adapt to a changing environment.
Education/Experience:
- High School Diploma required
- Two years experience in healthcare administration/revenue cycle
- CRCR Certification preferred
Skills:
- Demonstrates excellent customer service
- Ability to convey empathy
- Strong problem-solving problem-prevention and decision-making skills
- Ability to manage and prioritize multiple tasks in fast fast-paced environment
- Excellent oral and written communication skills
- Ability to maintain composure and restore calm in a stressful situation
- Uses good judgment and diplomacy when dealing with others
- Desire and ability to work in a team environment
- Computer proficient with the ability to learn multiple software applications
- Ability to work with minimal supervision
Primary Responsibilities: The purpose of this position is to execute follow-up actions on insurance claims; expedite positive cash flow maximize reimbursement and resolve claims denials and issues with payers in the assigned area of the Revenue Cycle claims process.
Essential Functions:
- Help develop &maintain a corporate culture that supports the mission and values of Mayfield Clinic
- Follow up on submitted electronic & hard copy claims in an accurate timely manner; submit appeals make corrections to overturn denials post payments & process takeback requests as required.
- Make all necessary corrections to claims that do not pass billing edits/payer requirements & resubmit to payers.
- Contact payers regarding unpaid claims. Research and/or ensure that questions and requests for information are addressed in a timely & professional manner to ensure resolution & reimbursement.
- Ensure timely & accurate posting of remittance advice information & follow up as needed to ensure full expected reimbursement for services provided.
- Maintain documentation and update our practice management system for appropriate claims submission & other pertinent information to identify action taken.
- Make necessary adjustments as appropriately required by plan reimbursement & company policy.
- Prioritize claims based on aging and outstanding dollar amounts or as directed by management.
- Research & initiate requests for refunds for accounts with credit balances.
- Answer & initiate phone inquiries regarding bills charges claims and account status.
- Update data in the practice management system as required.
- Contribute to the team environment by performing other duties as assigned.
Physical Requirements:
- Hand Movement including repetitive motions grasping holding and finger dexterity. Reading Writing and Hand-Eye Coordination. Vision including color distinction and visual inspection. Hearing Talking Sitting Lifting up to 10 pounds Bending Reaching
Mayfield Clinic Mission: To provide the best neurological care for our patients through:
- Superior clinical outcomes
- Compassionate patient care
- Education and research
- Innovation
Mayfield Clinic Values: All associates who are affiliated with the Mayfield Clinic must agree to use these values as a basis for their employment and recognize that they are part of the associates annual Performance Review and Development Plan:
- Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.
- Excellence: We commit to the highest level of performance and continuous improvement.
- Respect: We embrace the importance of all individuals & value their diverse backgrounds skills & contributions.
- Compassion: We commit to being compassionate and empathetic in all of our interactions.
- Collaboration: We embrace teamwork mentoring cooperation sharing of expertise & empowerment.
Required Experience:
IC
Employment Type
Full Time
