Collections Specialist
Collections Specialist
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Job Description
We are seeking a motivated and detail-oriented Collections Specialist to join our team. This role is ideal for someone with strong organizational skills excellent communication abilities and a proven track record in collectionsespecially within the construction industry. Youll play a key role in supporting cash flow maintaining accurate financial records and building positive relationships with customers while resolving outstanding balances.
Essential Functions
As a Collections Specialist you will assist the Manager with the following responsibilities:
- Prioritize accounts based on delinquency (90 60 30 days and potential) and monetary value.
- Place outbound calls/emails to general contractor customers regarding outstanding invoices.
- Maintain accurate records of contact and collection activity history.
- Update customer contact information in Total as needed.
- Provide invoices tickets and other account documents upon customer request.
- Prepare and send collection letters as necessary.
- Enter and record check/credit card payments received and log them onto the aging report.
- Deposit checks process chargebacks and notify customers accordingly.
- Coordinate with Corporate Counsel & Collections as needed providing required documentation.
- Maintain a real-time cash flow projection sheet to track anticipated payments.
- Run aging reports and update the Collections Master Sheet on the 1st and 15th of each month.
- Provide updated 90 day accounts to account managers for collections meetings.
- Participate in monthly collections meetings with account managers & Service Director; provide credits invoices and additional documentation as needed.
- Run biweekly aging reports noting all accounts and sharing with leadership.
- Organize workload set priorities and meet deadlines effectively.
- Maintain strict confidentiality of financial and personal information.
Qualifications
- Minimum of 3 years of general collections experience.
- Familiarity with the construction industry WIP invoicing and accounting principles.
- Proficiency in Microsoft Office Suite and working knowledge of QuickBooks.
Skills & Abilities
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to work independently while supporting the broader finance team.
Why Join Us
We offer more than just a job we offer a career path where your skills and contributions are valued. Along with a competitive salary youll enjoy:
- Comprehensivemedical dental and vision coverage(100% for employees 50% for dependents).
- 401(k) retirement planwith company contributions.
- Disability life insurance AFLAC wellness programs and employee discounts.
- Paid vacation and holidays.
- Ongoingcareer development and trainingopportunities.
Apply Today
If youre ready to take the next step in your drafting career and join a company that values precision teamwork and growth we encourage you to apply now!
AA/EOE
#LI-JS1
Required Experience:
Manager
Employment Type
Full-Time
