CSR Customer Service Representative
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Job Location:
East Longmeadow, MA - USA
Monthly Salary:
$ 18 - 21
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a CSR you will be the first point of contact for our clients and play a vital role in creating a welcoming and supportive experience. We understand that pet owners often come to us in times of stress or concern and we rely on our CSRs to show empathy professionalism and positivity.
Compensation: $18-$21/hr depending on experience
Key Responsibilities include:
Greeting clients and ensuring a warm professional welcome
Answering phones scheduling appointments and managing client communications
Processing invoices and payments
Supporting a smooth hospital workflow alongside our doctors technicians and assistants
Building and maintaining positive client relationships
Collaborating closely with the veterinary team to provide seamless care
What Were Looking For
Experience in veterinary customer service preferred
Strong communication skills and a compassionate demeanor
Ability to stay calm and positive in fast-paced or stressful situations
A true team player who enjoys problem-solving and supporting colleagues
Enthusiasm for learning and growing within the veterinary field
Schedule & Benefits This is a full-time position with a 4-day work week (3040 hours) and every other Saturday rotation.
We offer a generous benefits package including:
Paid vacation sick time and holidays
Health dental and vision insurance
Life insurance and matching 401(k)
Continuing education opportunities
Uniform allowance
Employee pet care discounts
A supportive culture that encourages work-life balance
Join our amazing team and help us provide compassionate care to our communitys pets and their families!
At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Heres what you can expect when you join our team:
Tailored development programs mentorship and career pathing to help you achieve your unique goals.
Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
Health dental vision life insurance and mental health resources to support your overall well-being.
Generous paid time off and holidays because your personal time matters.
A supportive collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
At AmeriVet, we collaborate and become true veterinary partners with practice owners by supporting the business side of your practice.
