Executive Support, Microsoft Windows

Job Title: Executive Support/Desktop/Microsoft Windows/AD/White Glove
Location: Parsippany NJ
Work Type: Onsite (5 days per week local candidates only)
Job Type: Contract
Rate: $45/hr/hour on W2 target (flexible if candidate exceeds target)

The Vendor is very specific about the keywords to be there in the resume and the title should match the LinkedIn of the candidate for every project. He does CTRLF to check.

Notes:

• Candidates must be local to the New York or New Jersey area (Parsippany NJ office).
• No relocation considered.
• Candidates must show a valid State-issued ID (not bills) confirming local status.
• Interview: Video.

*** We need: A mid-senior (5 Years) level Desktop support resource with experience supporting executives with White Glove service. Candidates must be polished and have excellent communication skills on the phone and in person. Candidates must have expertise in Microsoft Windows 10/11 Office 365 Teams Exchange SharePoint and OneDrive as well as Familiarity with Active Directory Intune SCCM and software distribution. Strong working knowledge of mobile device management (MDM) for iOS and Android. *** THIS POSITION IS FOR A VERY REFINED RESOURCE WITH EXCELLENT COMMUNICATION SKILLS LONG PROJECTS WHITE GLOVE SERVICE AND EXPERIENCE WITH THE WINDOWS/ACTIVE DIRECTORY SUITE. **** THIS POSITION WILL HAVE THE OPPORTUNITY TO GO FULL TIME WITH THE CLIENT AT SOME POINT IN THE CONTRACT.

**Candidates must have Long Projects/Good Tenure Excellent communication skills and a State issued ID (Not Bills) showing they are Local.

*** PLEASE Only send me candidates in the Parsippany NJ area Open to hybrid.

*** Please make sure that each submittal includes:

1. Drivers license or State ID

2. Link to the candidates LinkedIn account.

3. Below submittal Format

*** Candidate Must Haves on a resume and for submittal:

1. How many years working with: Executive Desktop Support

2. How many years working with: White Glove support

3. How many years working with: Windows/Active Directory/Office 365

*** Please provide all the below Submittal Format details with each submittal. It is required for the client Management system.

Full Name:

Rate:

Location:

Availability to Interview: One Days notice

Availability to Start:

Email Address:

Phone Number:

Visa Status:

Education - College/Year of graduation:

Link to LinkedIn

Certifications (Please list)

Job Description:

Position Summary:

Avis Budget is seeking a high-performing and polished Desktop Support Professional to deliver white glove support for approximately 80 executive users including C-level executives and Vice Presidents at our Parsippany NJ headquarters. This role requires excellent technical proficiency in Microsoft technologies an outstanding customer service mindset and the ability to thrive in a high-touch fast-paced environment.

Youll provide end-to-end desktop and mobility support ensuring all executive users experience flawless IT service both in and out of the office. This position requires strong communication skills professionalism and the ability to discreetly manage sensitive executive support needs. A rotating on-call schedule is required.

Key Responsibilities:

• Provide white glove deskside and remote support to C-Level and VP executives.
• Install configure and troubleshoot Microsoft Windows Office 365 Suite Teams Outlook OneDrive and related productivity tools.
• Support laptops desktops printers docking stations mobile devices (iOS/Android) and AV equipment.
• Maintain executive conference rooms and ensure AV/video conferencing systems run flawlessly.
• Prioritize and manage service tickets using the companys ticketing system (e.g. ServiceNow).
• Provide hardware and software lifecycle support including image creation patching and deployment.
• Coordinate with infrastructure and application teams for complex escalations.
• Support remote access tools and VPN connectivity.
• Participate in a rotating on-call schedule including off-hours and occasional weekend support.
• Ensure documentation and asset inventory are kept current.

Required Qualifications:

• 5 years of experience in desktop support or executive support roles.
• Strong expertise in Microsoft Windows 10/11 Office 365 Teams Exchange SharePoint and OneDrive.
• Familiarity with Active Directory Intune SCCM and software distribution.
• Strong working knowledge of mobile device management (MDM) for iOS and Android.
• Experience with AV systems Zoom/Teams conferencing and conference room setups.
• Excellent interpersonal and communication skills; professional demeanor and ability to work with discretion.
• Ability to multitask and prioritize effectively in a high-pressure environment.
• Proven problem-solving and troubleshooting skills.

Preferred Qualifications:

• Experience supporting executive-level or white-glove environments.
• Certifications such as CompTIA A Microsoft Certified: Modern Desktop Administrator or ITIL Foundation are a plus.
• Knowledge of Jamf ServiceNow and MacOS support a plus.