Desktop Support Analyst 13486-1

Dallas - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Must Have:

MS Intune Ticketing Systems MS Office Suite.
3 years of enterprise experience (2nd level support) focus on customer service.
Customer service and communication skills (exceptional).

Job Title : Desktop Support Analyst

Location : Dallas TX 75201 (Candidate will likely work out of Richardson as well).
Duration : 6 Months Contract (Potential for extension)

Pay Rate : $33/hr. on W2

Job Description:

Resources typical working day:

Desktop support helping a wide range of end users.
Building and supporting client hardware and software.
Responding to tickets.
Maintaining office technology.
Level 1 & Level 2 software support enterprise level.
Backend office MS Office Support.
MS Intune.
Active Directory.
Remote management.
Incident Request Management.

Top Must have Skills:

3 years of enterprise experience (2nd level support) focus on customer service.
Experience with Remote software tools Lifecycle management.
Front facing customer service.
Systems/Software proficiencies: MS Intune Ticketing Systems MS Office Suite.

Interview Process 2 rounds: (All Virtual)

1^st round - Technical/skills evaluation.
2^nd round - both virtual (Teams).

Must Have: MS Intune Ticketing Systems MS Office Suite. 3 years of enterprise experience (2nd level support) focus on customer service. Customer service and communication skills (exceptional). Job Title : Desktop Support Analyst Location : Dallas TX 75201 (Candidate will likely work out of Rich...