Risk Event Administrator
Risk Event Administrator
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1 Vacancy
Job Description
Risk Event Administrator
REQ: 142161
Talent Acquisition Consultant: Veronica Manyike
Location: 135 Rivonia Road Nedbank Head Office Sandton
Closing Date: 06 October 2025
Job Family
Career Stream
Leadership Pipeline
Job Purpose
Job Responsibilities
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives business strategy and CSI.
- Influence the enhancement of business processes and methodologies.
- Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
- Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
- Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
- Contribute to smooth flow of work and maintain relationships with internal and external service providers.
- Manage and prevent potential operational losses.
- Prioritise reported risk events.
- Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
- Determine completeness of reported risk event.
- Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
- Provide feedback to stakeholders.
- Provide administrative support services to stakeholders.
- Action requests for authentication of identity documents.
- Ensure timeous payment for services rendered order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments procurement and staff re-imbursements by processing the amounts on the relevant system.
- Ensure smooth operation and service delivery to GRS by administering travel accommodation venue and equipment bookings per relevant policies.
- Ensure compliance to company standards by managing the asset register through purchasing updating and maintaining it.
- Manage the onboarding process of new employees.
- Comply with risk standards and policies.
- Understand and embrace the Nedbank vision and demonstrate the values.
- Improve personal capability and stay abreast of developments in field of expertise.
- Support personal growth and enable effectiveness in performance of roles and responsibilities.
- Maintain knowledge management and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Matric / Grade 12 / National Senior Certificate
- Money Laundering relating qualification and/or Process Management
Minimum Experience Level
- 2-3 years of experience in banking and/or operational back-office roles within a financial institution.
- 2-3 years of experience in forensic risk management and cybersecurity including chargeback handling.
Type of Exposure
- Time management
- Completing various administrative duties.
- Exposure to Fraud reporting and investigations (account blocking case registrations card blocking investment blocking classifications scenarios)
- Managing customer expectations and client experience
- Managing stakeholder expectations
- Interacting with diverse people
- Working in a fast-paced environment methodical and with preciseness
- Providing feedback to management by preparing event synopsis as and when required
- Capturing data
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Branch processes and procedures
- Client service principles
- Filing techniques
- Governance Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
Behavioural Competencies
- Applied Learning
- Collaborating
- Decision Making
- Driving for results
- Managing Work
- Quality Orientation
Disclaimer
Preference will be given to candidates from the underrepresented groups
Please contact the Nedbank Recruiting Team at
Please contact the Nedbank Recruiting Team at
Required Experience:
Unclear Seniority
Employment Type
Contract
