Coordinator, Case Management
Coordinator, Case Management
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Job Description
Your experience matters
How youll contribute
A Case Manager Coordinator who excels in this role:
Team leadership and coordination
- Workflow management:Assist the case management director or manager with daily operations including managing schedules assigning tasks and monitoring workloads.
- Training and onboarding:Help train and orient new case management support staff.
- Subject matter expert:Act as a resource for the case management team on complex issues related to post-acute care resources system processes and payer requirements.
- Mentorship:Provide guidance and support to other case management support staff fostering a collaborative and high-performing team environment.
Discharge planning support
- Coordinate post-acute services:Assist case managers with arranging and coordinating services for patients after they leave the hospital including home health durable medical equipment (DME) skilled nursing facility placement and other community resources.
- Transmit patient information:Transmit necessary patient demographic and clinical information to post-acute care providers and payers in a timely manner.
- Facilitate transportation:Arrange medical and non-medical transportation for patients upon discharge.
Payer and administrative support
- Insurance authorization:Act as a liaison with insurance companies forwarding patient clinical information per UR RN request and tracking responses for admission concurrent and retrospective reviews.
- Denials and appeals management:Monitor track and document payer responses denials and appeals communicating these updates to the appropriate staff.
- Maintain information accuracy:Ensure that patient payer and community resource contact information is accurate and up to date in all relevant systems.
Why join us
We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:
- Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.
- Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
- Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
- Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
- Professional Development:Ongoing learning and career advancement opportunities.
What were looking for
- Education:High school diploma or equivalent is required. An associate or bachelors degree in a healthcare-related field is often preferred.
- Experience:A minimum of 14 years of experience in an acute healthcare setting is typically required with prior experience in case management or a related clinical department strongly preferred.
- Technical skills:Proficiency with Microsoft Office (Word Excel) and electronic health records (EHR) are necessary.
- Knowledge:Familiarity with medical terminology as well as an understanding of the healthcare continuum and post-acute care options.
Hourly range: $16.83- $23.90
EEOC Statement
Trios Health is an Equal Opportunity Employer. Trios Health committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Required Experience:
IC
Employment Type
Full-Time
