Resident Activity & Hospitality Assistant Charter House

As a Resident Activity and Hospitality Assistant (RAHA) you will support Charter House residents in a variety of departments working independently and alongside other RAHAs under the supervision of the Recreation Therapist. This is a highly flexible and variable role perfect for an adaptable individual. You will have an opportunity to positively impact the lives of our residents by your involvement in the following activities:

• Providing excellent customer service while establishing and maintaining a professional engaging and helpful relationship with residents families visitors and other Charter House personnel
• Ensuring the environment is safe and healthy for all who live and work in Charter House
• Transporting and escorting Charter House residents to a variety of appointment needs in a safe timely and efficient manner
• Personal shopping companion service
• Engaging residents in individual small or large group activities
• Assisting with resident family visits
• Light housekeeping
• Paperwork related to activity programming

*This position is not eligible for visa sponsorship; Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

To be considered for the RAHA role you must have a high school diploma or equivalent.

Additional Qualifications

• One year of customer service experience and/or geriatrics experience preferred.
• Previous customer/client/resident interaction roles preferred.
• Previous Senior living community hospital or clinical experience is preferred.
• Requires effective communication strong problem solving and interpersonal skills.
• Must be able to adapt to unpredictable situations and stress.
• Works varied hours which may include days evenings days/evenings holidays and weekends with rotating days off.
• Requires good communication and human relation skills to interact with residents/clients family members and staff.
• Must be able to work independently.
• Strong problem-solving skills are necessary.

Application Requirements

*All must be attached to your application to be considered:

• CV/Resume
• Cover letter
• Internal candidates must also attach their past three performance appraisals.
• Internal candidates that have not met their current departments 1- or 2-year commitment must attach an early release approval from their current supervisor.
• Detailed international equivalency for foreign degrees*

*International Degrees:

• MUST have a DETAILED equivalency evaluation.
• MUST show US equivalent degree.
• Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES)OR the Association of International Credential Evaluators Inc. (AICE).