Business Support Executive

JOB TITLE: Business Support Executive

LOCATION: Heathrow

REPORTING TO: General Manager

WORKING HOURS: 40 hours per week

SALARY: 15.52 per hour

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

ABM UK is seeking a dedicated and detail-oriented Business Support Executive to provide administrative support and enhance operational efficiency within our organization. The ideal candidate will contribute to the success of our daily operations by providing comprehensive support across various business functions.

KEY RESPONSIBILITIES

Planning all Cabin cleaning crews on a weekly basis to ensure correct resource coverage every day

Allocate and process staff holiday in line with operational needs

Authorise working hours to ensure staff are paid correctly.

Plan and cover training to ensure compliance

Communicate and engage with all staff

Arrange overtime where required and other tasks

Responsible for ensuring all staff trackers are fully up to date

Log and track sickness and absence and feedback reports to the operations managers with staff details

Collaborate with other support function departments training HR planning payroll

Attend meetings and write notes to be shared with the team

Lead and deliver new starter onboarding including ordering uniform and issuing lockers

Carry out welcome sessions with all new starters to ensure they are trained on processes and rostering systems

Support the operation with any requests to achieve business SLAs

Actively seeks opportunities to work with the teams on board aircrafts

REQUIRED SKILLS AND EXPERIENCE

Good interpersonal skills

Excellent organisational and communication skills

A people focused outlook

A positive self-motivated character and an ability to work as part of a team

Experience in dealing with written / verbal complaints is essential including the extraction and identification of issues and required outcomes in order to provide suitable written responses and resolutions

Experience of using Microsoft Word and Outlook and Excel

Excellent literary skills and customer service skills

Excellent command of English language (minimum B2 Level English requirement)

Excellent attention to detail

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our careers page

ABOUT US

ABM is one of the worlds largest providers of integrated facility services. A driving force for a cleaner healthier and more sustainable world ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning engineering parking electrical & lighting energy solutions HVAC & mechanical security and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries from commercial office buildings to schools airports hospitals data centres manufacturing plants and distribution centres entertainment venues and the UK were proud to service icon sites across the country with more than 10000 team members. For more information visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.