Rep I, Chat
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
TransUnions Job Applicant Privacy Notice
What Well Bring:
This is an entry-level position responsible for handling various queries received either telephonically through live chat fax ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries including disputes opt-outs password resets and other product-related queries. They troubleshoot and analyze system errors apply fixes where possible escalate and track unresolved issues for further review. The role involves maintaining constant communication with their team leader about any issues or error trends and may include mentoring peers by sharing best practices. Additionally the associate ensures compliance with all TU and other relevant regulatory requirements. They also may work on special projects as assigned.What Youll Bring:
NA
Impact Youll Make:
NA
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job Title
Rep I Consumer Operations Support
Key Skills
- Hp Unix
- Administration & Operation
- Ado
- IT Security
- Management Administration
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more
