Service Manager Multi Site

Service Manager

Location: Coventry/Birmingham/Manchester Filed Based Role

Salary:30000.00 - 32000.00 Company Van

Contract Type: Full Time Permanent

Hours: 40 per week filed based

Start date: Were ready when you are

Who we are

Were a commercial cleaning and support services company proudly B Corp certified ethical by design and focused on building meaningful partnershipsnot just ticking boxes.

We get a buzz from doing work were proud ofand we work best with clients who care about quality fairness and long-term value. Our team is our greatest asset and we invest accordinglybecause when they thrive so do our customers.

Were pioneers at heart. Always improving always evolving. And right now were building a high-performing purpose-led operational team to help us scale toward 30m revenuewithout compromising who we are.

We believe in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts culture ethnicity and experience make our company stronger and a better place to work.

Who were looking for

You know that great teams arent built overnight. Theyre built on trust clear communication and a shared commitment to doing things right. As an Multi Site Account Manager you bring people together create momentum and set the tone for success across every site you touch.

Managing people is at the core of what you dobecause you know that when your teams feel supported and engaged great results follow. Youre confident with clients calm under pressure and driven by a genuine desire to make things better day in and day out.

What youll be doing

Lead and inspire: Motivate and develop a high-performing team to deliver outstanding cleaning across our customer sites.

Manage effectively: Oversee employee relations including recruitment ensuring a positive and cohesive working environment.

Overseeing service deliveryacross multiple customer sites ensuring compliance with Service Level Agreements (SLAs).

Monitoring budgets and ensuring efficient cost management including the processing of payroll

Building strong relationships with customers and employees to drive service excellence.

Champion best practice and problem solve: Maintain and update cleaning plans and act quickly and effectively in a fast-moving environment.

What Were Looking For

Proven multi-site management experience in cleaning facilities or support services

A natural leader who puts people first with a track record of building high-performing teams

Strong commercial acumen understands budgets KPIs and contract delivery

Excellent communication and client-facing skills confident professional and proactive

Ability to thrive in a fast-paced hands-on role with a flexible problem-solving mindset

Someone who is able to work flexibly as this is not a standard 9-5 role

Why join NuServe

This isnt just a jobits a chance to shape a business as it scales

We dare to differand youll have freedom to work in the way that works best for you

Youll be surrounded by people who care push and deliver

And if youre good youll grow fastwith real autonomy and influence