IT Operations – IT Systems Administrator

We are seeking a detail-oriented and analytical IT Systems Administrator to join our IT Operations team in London this role you will be responsible for maintaining and optimizing our organizations IT infrastructure ensuring smooth operations and high system availability. This role also supports the development of intelligent automation solutions that improve operational maturity scalability and resiliency.

Candidates must be available for a rotating on-call schedule to support Emcos 24x7x365 operations. Remote applicants in the Eastern time zone are welcome provided they are legally authorized to work in Canada.

• Design and implement automated workflows using Power Automate to reduce repetitive tasks and improve service desk efficiency.
• Develop custom business applications with Power Apps to support IT operations and end-user productivity.
• Build and maintain intelligent bots and virtual agents using Copilot Studio to enhance self-service capabilities and streamline support.
• Collaborate with IT Systems Security and Project Delivery teams to deploy secure and monitor infrastructure across on-prem and cloud environments.
• Manage patching updates and endpoint maintenance using tools like SCCM and Intune with automation-first principles.
• Monitor and report on system performance availability and capacity recommending improvements based on data-driven insights.
• Administer backups security controls and infrastructure changes with a focus on automation and repeatability.
• Support cybersecurity initiatives by implementing and maintaining technical controls aligned with best practices.
• Handle escalations from Tier I and II analysts using automation to accelerate resolution and reduce ticket volume.
• Conduct root cause analysis and recommend infrastructure enhancements to prevent recurrence.
• Participate in IT change management and execute approved changes with minimal disruption.

Qualifications :

• Bachelors degree in Computer Science Information Technology or a related field
• 3 years of experience in IT systems administration
• Strong knowledge of Windows and Linux server administration
• Proficiency in virtualization technologies such as VMware and Hyper-V
• Experience with cloud platforms (AWS Azure or Google Cloud)
• Scripting skills in PowerShell Python or Bash
• Experience with Power Apps Power Automate and Copilot Studio is required
• Proficiency with monitoring tools (e.g. Dynatrace Datadog Nagios Zabbix LogicMonitor).
• Familiarity with IT security best practices and implementation
• Experience with backup and disaster recovery systems
• Proficiency in using monitoring and troubleshooting tools
• Knowledge of IT service management frameworks (e.g. ITIL)
• Understanding of compliance and regulatory requirements in IT operations
• Excellent problem-solving and analytical skills
• Strong communication and teamwork abilities
• Focus on root cause analysis and continuous improvement.
• Relevant certifications such as MCSE RHCE CompTIA Server or CCNA are preferred
• Self-motivated and proactive in identifying automation opportunities and operational efficiencies.
• Ability to work efficiently in a fast-paced environment and manage multiple priorities

Additional Information :

Applicants must be eligible to work from/working in the country Canada.

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information please contact .

Remote Work :

Yes

Employment Type :

Full-time