Relationship Manager, Education
Relationship Manager, Education
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Opportunity:
Flywire is seeking a motivated and strategically minded Relationship Manager (RM) to join our team and support our existing portfolio of education clients.
As a trusted partner the Relationship Manager will work closely with client stakeholders to understand their goals drive adoption of Flywire solutions and deliver exceptional service. This role is critical in building long-term value-driven relationships that increase utilization uncover new opportunities and ultimately drive retention and revenue growth.
Key Responsibilities
- Serve as the primary relationship owner for an assigned client portfolio fostering strategic and operational partnerships across multiple campus offices.
- Partner with Sales Implementation Client Optimization and other teams to design and execute strategies that maximize adoption and expand Flywires wallet share.
- Develop strategic account plans that document client objectives goals and growth opportunities.
- Manage contract renewals upsell new products and lead negotiations with the support of internal teams.
- Oversee product implementation and rollout ensuring a smooth client and payer experience.
- Collaborate with internal teams to identify process improvements recommend solutions and escalate as needed.
- Adopt a data driven approach working alongside Client Analysts to spot potential risks before they materialize.
- Deliver high-quality presentations and communications to client stakeholders including senior executives.
Qualifications :
Heres What Were Looking For:
- 35 years of experience in relationship management account management or consultative sales.
- Bachelors Degree in Business Communications Marketing or a related field.
- Strong commercial drive and ability to identify diagnose and solve client business challenges.
- Excellent communication and presentation skills with the ability to build credibility across all levels including executives.
- Proven success in managing contract renewals and negotiations.
- Strong organizational skills with the ability to manage multiple priorities and initiatives simultaneously.
- Problem-solving and project management skills with a proactive data-driven approach.
- Experience in higher education and/or fintech preferred.
- Salesforce or other CRM experience a plus.
- Willingness to travel 25%.
Additional Information :
What We Offer:
- Competitive compensation including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program
- Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health Wellness) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment/presentation. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices and diversity and inclusion at the core of our people agenda we believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
