APS-3 Personal Computer Support Technician

Title:

Belong Connect Grow with KBR!

Program Summary

KBR maintains and manages Army prepositioned stocks at the Army Field Support Battalion - Charleston (AFSBn-CHS) land site to include all logistics and maintenance operations. The KBR APS-3 Program is managed and executed at Goose Creek in support of the Armys power projection doctrine and resources. The contract provides maintenance of APS-3 stocks (Class II IIIP IV VII IX) to ensure that unit sets are configured and maintained at optimal readiness. KBR also provides maintenance services and logistical support for other Army programs IAW individual scope of work contract requirements.

Job Summary

KBRs MIS (Management Information System) section is a team of six employees providing the first tier of support to a worksite of 500 personnel. The team is seeking a skilled and detail-oriented Personal Computer Support Technician to join our team. The technician provides comprehensive support within a distributed PC and networking environment including the installation testing repair and troubleshooting of stand-alone and network-connected PCs printers and peripheral devices. Responsibilities include configuring operating systems installing application software and maintaining system functionality through diagnostics and proactive repair coordination.

Roles and Responsibilities

• Provide support and instruction to 500 personnel using computer workstations printers and peripheral devices.

• Test and validate applications programs and operational processes.

• Assists with system and software operations maintenance and enhancements to support continuous improvements.

• Manage SharePoint site utilization overseeing routine maintenance and implementing upgrades to ensure optimal performance and user accessibility.

• Develop operational instructions and procedures for workstation users.

• Identify and resolve CPU error conditions beyond documented procedures ensuring minimal disruption to operations.

• Evaluate system performance data to identify inefficiencies and implement remediation strategies.

• Maintain and verify the functionality of telecommunications hardware and software interfaces to support seamless computer system operations.

Basic Qualifications

• Must be a U.S. Citizen.

• Must be able to obtain and maintain a DoD Common Access Card (CAC)

• Must possess a valid State Drivers License.

• Able to obtain a NACI Clearance.

• Associates degree OR four years of related Experience

• Advanced proficiency in Microsoft Office products and Windows operating systems.

Physical Requirements:

• Must be able to stand - between 2 to 3 hours per day.

• Must be able to walk - between 2 to 3 hours per day.

• Must be able to Lift - up to 35 lbs. periodically.

• Must be able to squat kneel bend reach and climb periodically.

• Must be able to work outside and inside in non-climate-controlled environments.

Preferred Qualifications

• Ability to analyze and manage data sets.

• Strong organizational and multitasking abilities.

• Effective communication and teamwork skills.

• Professional behavior and appearance.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match medical dental vision life insurance AD&D flexible spending account disability paid time off or flexible work schedule. We support career advancement through professional training and development.

Belong Connect and Grow at KBR

At KBR we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a People First company. That commitment is central to our team of teams philosophy and fosters an environment where everyone can Belong Connect and Grow. We Deliver Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion disability sex sexual orientation gender identity or expression age national origin veteran status genetic information union status and/or beliefs or any other characteristic protected by federal state or local law.