Client Services Processing Analyst
Client Services Processing Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You will collaborate with internal and external groups to define process requirements for project. Interpret orders and select appropriate tools to process orders.
Be able to use the different applications/tools to start production processes or equivalent actions depending on computing environment used.
Assess project complexity and estimate development time frame.
May manage project resources on assigned projects.
Outline processing plans to help implement new programs. Monitor accuracy and completeness of all assigned jobs.
Troubleshoot and implement necessary program changes or additions.
Communicate status with team members end-users and clients within client expectations.
Create custom project code that meets our client requirements and expedite processing when needed. Mentor new team members.
Process multiple projects at the same time and prioritize accordingly.
Identify problems/solutions and lead research on complex issues. Be a resource to resolve technical problems.
Provide technical training and support.
May lead client or management meetings.
Stay informed about new technology procedures and programs and understand related software systems.
Provide input to improve product documentation and training
Process orders assigned daily
Qualifications :
- Bachelors degree or equivalent experience required preferably in the Computer Science area
- Requires 2 years of experience in a computing environment.
Additional Information :
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Customer Service
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
