IT Operations Analyst
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Job Location:
Washington, AR - USA
Monthly Salary:
$ 104000 - 166000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities
Join Peraton in advancing the safety efficiency and modernization of the National Airspace System (NAS) through the FAAs Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration Peraton helps deliver the systems and services that keep our nations skies safe and connected.
Were looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the worlds most vital transportation infrastructures working alongside leaders in aviation engineering data science and systems integration.
At Peraton you wont just support the mission youll define it.
Help shape the future of U.S. airspace safety and efficiency. We are seeking aIT Operations Analyst to join our team of qualified diverse individuals. The ideal candidate will ensure theavailability performance and security of IT infrastructure and applicationsthat enable FAAs mission-critical position offers an excellent opportunity to gain in-depth experience in federal contracting while supporting high-visibility aviation programs.
In this position you will:
- leverage deep expertise in IT service management (ITSM) operations analysis and systems integration to guide FAA modernization initiatives optimize IT workflows and reduce operational risk.
- Proven ability to conducttrend analysis and predictive modelingfor IT operations.
- Analyze optimize and manageIT systems performance availability and capacity planning.
- Oversee implementation and monitoring ofIT service management (ITSM) processes.
- Lead development ofincident problem and change management workflowsto improve IT reliability.
- Collaborate with cybersecurity teams to ensure operational alignment withNIST RMF FISMA and Zero Trust requirements.
- Provide technical oversight ofinfrastructure applications and enterprise IT environments.
- Develop and report onKPIs and performance metricsto FAA leadership.
- Lead root cause analysis andpost-incident reviews implementing corrective actions.
- Ensure IT operations supportmodernization programs and NextGen initiativesseamlessly.
- Mentor junior analysts and provideguidance on IT operations best practices.
Why This Role Matters
The FAA is the cornerstone of aviation safety and innovationAs an IT Operations Analystyou will ensure FAA systems run efficiently securely and without disruptiondirectly supporting air traffic safety modernization programs and federal compliance. Your leadership will shape how IT operations scale to meet future aviation demands ensuring the FAA remains the global standard for aviation safety and efficiency.
Qualifications
Basic Qualifications:
- U.S. Citizenship Required.
- Must have the ability to obtain / maintain a Public Trust clearance.
- Bachelors degree and 12 years of experience or Masters degree and 10 years or or Associates degree and 14 years experience or HS diploma/equivalent and 16 years experience.
- Expertise in IT service management (ITSM) frameworks such as ITIL.
- Proven success managing enterprise IT systems in mission-critical environments.
- Strong knowledge of systems monitoring tools log analysis and operational dashboards.
- Familiarity with cloud and hybrid IT operations (AWS Azure GCP).
- Background in system performance tuning capacity planning and availability engineering.
- Experience with automation and orchestration tools (Ansible Terraform ServiceNow workflows).
- Familiarity with enterprise monitoring platforms (Splunk SolarWinds Dynatrace or equivalent).
Preferred Qualifications:
- Direct FAA or NAS configuration management experience.
Professional certifications such asITIL Expert CompTIA Advanced Security Practitioner (CASP) CISSP or AWS Certified SysOps Administrator.
Experience leading IT operations forFAA NextGen programs or aviation-related infrastructure.
- Experience supportingfederal IT environments preferably FAA DOT DHS or DoD.
- Excellent communication and stakeholder engagement skills with ability to brief senior leadership.
Familiarity withDevSecOps practicesand integration of operations into agile workflows.
Experience withresiliency planning disaster recovery and business continuity operations.
Contributions tofederal IT operations policies standards or industry working groups.
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Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Required Experience:
IC
Key Skills
- IT Experience
- SAP Materials Management
- SAP SuccessFactors
- Agile
- Business Analysis
- SAP
- Requirements Gathering
- SAP Finance & Controlling
- SAP Supply Chain Management
- SAP S/4HANA
- SDLC
- Oracle
About Company
Peraton provides innovative solutions for the most sensitive and critical programs in government today, developed and executed by scientists, engineers, and other experts.
