Network Engineer
Network Engineer
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Job Description
Job Description:
Network Engineer
At NEXTracker we are looking for a Network Engineer as part of the Technical Service team to provide comprehensive technical support to NEXTrackers European customers. The main chores of the position will be to satisfactorily ensure the communication connectivity and cyber-security of our Customers power plants with Nextrackers secure data centers.
The selected person has a customer-oriented mindset with at least three years of experience on a similar role and a proactive attitude to help NEXTrackers existing fleet and rapid expansion.
Main activities performed in this position:
The network communications specialist will play an essential role within the Technical Support team on the Nextracker asset management.
Its core responsibilities will be:
supporting the remote installation commissioning and monitoring of the worlds largest installed base of single-axis solar panel trackers.
Serve our new and existing customers to establish remote data feeds from the customers power plants to Nextrackers secure data centers.
Work with Engineering and IT specialists to design connection solutions and facilitate the secure use of these systems to:
Configure and maintain network communication between Nextracker and our global customer(s) in a cyber-secure manner
Configure and customize networking equipment with customer-specific and Nextracker information
Configure and ensure adequate function of Nextrackers data hubs
Troubleshoot connectivity issues in a timely manner
Provide follow-up and technical support to customers using the Nextracker ticketing system
Software configuration and deployment of the proprietary monitoring tool
Own the firmware versions releases deployment and interaction with the development team
As part of the technical service team other responsibilities will include satisfactorily solving of the assigned issues providing best-in-class support to our customers including remote assistance troubleshooting firmware updates training and warranty claims resolution among others.
These are the necessary requirements:
Bachelors degree in Network and Telecommunications Engineering Computer Engineering Systems Analysis or Information Systems.
CCNA or Network certification
More than 3 years of experience in building and maintaining computer networks including:
Configuration and troubleshooting of TCP/IP networks Firewalls and VPN Tunnels.
Knowledge of ACL configuration and how to validate ports and services affecting communication between endpoints
Awareness of network security concepts and practices (Cybersecurity)
Knowledge of Modbus & OPC Protocol
Customer-oriented experience
Excellent verbal and written communication skills
Experience with Windows Linux (bash and command line interface) and OS
Familiarity with computer hardware and BIOS
Experience using Wireshark to capture packets and validate traffic flows
Experience with Microsoft Office products
Some travel may be required
Fluent in English and Spanish. Other European languages are a plus
Additional desired knowledge:
Microsoft certifications
Experience in Solar Energy
Why Join Us
At Nextracker you will:
Contribute to advancing renewable energy on a global scale.
Work in a dynamic innovative and supportive environment.
Collaborate with leading experts in solar and network technologies.
Grow professionally through continuous learning and development.
At Nextracker we are leading in the energy transition providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology data monitoring and analysis services.
For us at Nextracker sustainability is not just a word. Its a core part of our business values and our operations. Our sustainability efforts are based on five cornerstones: People Community Environment Innovation and Integrity. We are creative collaborative and passionate problem-solvers from diverse backgrounds driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.
Culture is our Passion
Employment Type
Full-Time
