People Solutions Navigator III Leave of Absence

Greensboro, NC - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview

The People Solutions Navigator III serves as a primary point of contact for team member and leader inquiries regarding Human Resources concerns in specialty areas including Leaves of Absence. Working under minimal supervision for routine situations this role exhibits excellent customer service to resolve various issues coordinates more complex business processes and provides expertise support to specific departmental needs.

Responsibilities

Offers recommendations regarding specialty HR inquiries in adherence to established protocol and policies to resolve employee issues.
Leads the implementation of special projects within Human Resources to promote learning and a positive employee experience.
Promotes conflict resolution by using effective communication techniques to de-escalate the situation.
Maintains knowledge of current laws and HR policies in order to make accurate judgements in response to employee inquiries.
Updates the HR Knowledge Base when new information is encountered that may affect procedures.
Provides unique insight to key areas of the business such as Processes Platform Functionality Compliance Advanced Pre-boarding Adv Leaves/Workers Comp and Bonus Management.
Acts as a preceptor to more junior team members supporting their growth and development in the department.
Performs other duties as assigned.

Qualifications

EDUCATION:

Required: Associates Degree
Preferred: Bachelors Degree

EXPERIENCE:

Required: 5 years of related experience

Preferred: Human Resources experience including ADA FMLA and/or Leaves of Absence

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

OverviewThe People Solutions Navigator III serves as a primary point of contact for team member and leader inquiries regarding Human Resources concerns in specialty areas including Leaves of Absence. Working under minimal supervision for routine situations this role exhibits excellent customer servi...