Senior Sales Operations Analyst Field Operations

GE Appliances

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profile Job Location:

Louisville, KY - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

At GE Appliances a Haier company we come together to make good things for the fastest-growing appliance company in the U.S. were powered by creators thinkers and makers who believe that anything is possible and that theres always a better believe in the power of our people and in giving them the freedom to explore discover and build good things together.

The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities:we come togetherwe always look for a better way andwe create possibilities.

Interested in joining us on our journey

The Senior Sales Operations Analyst Retail is a critical member of the Retail Sales Headquarters team supporting the success of Retail General Managers Region Managers and Area Sales Managers (ASMs). This role is responsible for enabling field execution through operational excellence sales technology optimization and streamlined processes that free up time for customer engagement. A strong collaborator and problem solver this individual serves as a key resource to both Field and Inside Sales ASMs while driving efficiency productivity and continuous improvement across the retail sales organization.

Position

Senior Sales Operations Analyst - Field Operations

Location

USA Louisville KY

How Youll Create Possibilities

Key Responsibilities

  • Act as the primary contact and liaison for operational administrative and buying group customer issues within Retail regions.

  • Lead productivity initiatives for Retail Sales Advocates ensuring measurable improvements in efficiency and execution.

  • Serve as subject matter expert in Microsoft 365 Oracle Salesforce and Chatter including developing and delivering training for ASMs to maximize adoption and streamline workflows.

  • Support the execution of marketing programs and promotions providing insights and guidance on key field initiatives to ensure flawless delivery.

  • Develop recommend and deliver training on pricing programming and operational processes to enable stronger sales performance.

  • Maintain clear consistent communication with customers sales teams and senior managementensuring alignment on priorities actions and programs while simplifying execution for field teams.

  • Execute financial backend programs for major Retail accounts with accuracy timeliness and attention to detail.

  • Manage account lifecycle processes for BG&I customersincluding onboarding updates cancellations programming and co-op advertising requests.

  • Provide critical support to the Small Appliances organization through POS reporting pricing document development and account onboarding.

  • Partner with Salesforce and Oracle teams to drive ongoing process improvement enhance onboarding and deliver a seamless customer and sales team experience.

  • Lead and contribute to cross-functional projects and strategic initiatives as needed.

What Youll Bring to Our Team

Required Qualifications

  • Bachelors degree in Business Marketing Sales Operations or related field.

  • Minimum 5 years of experience in Sales Sales Operations or related functions.

  • Advanced proficiency in Microsoft Office Suite (Excel PowerPoint Access); working knowledge of Oracle Salesforce and GEA systems preferred.

  • Exceptional organizational skills and attention to detail with proven ability to manage multiple complex tasks simultaneously.

  • Strong communication and interpersonal skills with experience engaging across all levels of an organization.

  • Demonstrated self-starter with the ability to identify opportunities take initiative and drive results.

Preferred Qualifications

  • Hands-on experience with CRM platforms ( Oracle) and sales enablement tools.

  • Background in consumer goods retail or appliances industry a plus.

  • Experience supporting sales teams in field execution process improvement or operational efficiency.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued connected and empowered to contribute while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard valued and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging purpose and engagement. Reflect the diversity of the communities we serve through our workforce products and practices.

By further embedding Zero Distance into our People and Culture framework we will continue to build a deeply connected organization. We are cultivating a culture of engagement belonging and connection because while attracting new talent remains a priority retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an e-mail


Required Experience:

Senior IC

At GE Appliances a Haier company we come together to make good things for the fastest-growing appliance company in the U.S. were powered by creators thinkers and makers who believe that anything is possible and that theres always a better believe in the power of our people and in giving them the f...
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Key Skills

  • Employee Evaluation
  • Continuous Improvement
  • FDA Regulations
  • Management Experience
  • Process Improvement
  • Profit & Loss
  • Operations Management
  • Project Management
  • Strategic Planning
  • Leadership Experience
  • P&L Management
  • Supervising Experience