Food Service Manager

Online applications must be received before 11:59pm on:

If a date is not listed above review the Applicant Instructions below for more details.

Available Title(s):

Business Title:

Employee Type:

Position Details:

The Opportunity:

Under the general direction of the Associate Director of Residential Dining this position is responsible for leading the operations at Northside Café and Espresso ensuring high quality delivery of food and service to guests. With annual gross sales of $2.5 million the unit serves residential students and the broader campus community providing over 8500 meals and snacks weekly.

This position supervises three Associate Managers (Executive Chef Sous Chef and Service Manager) 13 civil service staff and 100140 student employees. The Food Service Manager oversees both front-of-house and back-of-house operations including customer service cashiering food production inventory management and sanitation. They lead menu planning aligned with Dining Services culinary vision manage quality control and ensure compliance with health and safety standards.

Additional Information:

This is a full time (100% FTE) permanent position. This position is overtime eligible.

Monthly Salary:

$4942.10 - $7567.00 Commensurate with experience and qualifications

In accordance with RCW 49.58.110 the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidates current experience education skills and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical dental life and disability insurance package for employees and dependents; retirement; deferred compensation optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• A Bachelors degree in hotel and restaurant administration institutional management business administration or closely related field and four (4) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted year-for-year for college education.

• Strong leadership skills organizational abilities and supervisory experience.

• Previous experience supervising in multi-unit operations that reflect operational depth and breadth in scope and concept or equivalent education/experience.

• Must be able to work a flexible schedule including nights and weekends.

• Previous experience managing or supervising and training a large diverse staff.

• Experience with labor cost controls.

• Strong communication skills.

• Strong demonstrated computer knowledge.

• Possession of or ability to obtain a Washington State Food Handlers Permit within 14 days of employment.

• Must have or be able to obtain by time of hire a valid drivers license and meet requirements in accordance withSPPM 7.10and departmental driving standards.

Preferred Qualifications

• Experience in University dining operations including retail and board operations.

• Experience with a scheduling software system to manage and maintain work schedule for 150 employees.

• Experience with Point-of-Sale-System to accurately track sales data.

• Experience withPOSand Sales Reporting tools.

• Qualified applicants for this position will be team players possess excellent customer service skills and remain calm under pressure.

• Experience managing bargaining unit employees.

About Department/College/Area/ Campus -

Area/College: Student Affairs
Department Name: Dining Services
Location: Pullman WA

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

• External candidates upload all documents in the Application Document section of your application.

• Current WSU Employees (internal candidates) before starting your Workday application please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates upload all documents in the Resume/Cover Letter section of your application.

• Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF if possible.

• Reference contact information will be requested later in the recruitment process through Workday.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 engages in law enforcement requires security clearance interacts with WSU students in a counseling or advising capacity has access to personal identifying and/or financial information unsupervised access to university buildings/property or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Position Term:

Washington State University encourages all qualified candidates to apply including members of the military and veterans and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services programs activities education and employment for individuals with disabilities. To request disability accommodation in the application process contact Human Resource Services: (v) Washington State TDD Relay Service: Voice Callers: 1-; TDD Callers: 1- (f) or .

Notice of Non-Discrimination

In matters of admission employment housing or services or in the educational programs or activities it operates WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex race color national or ethnic origin physical disability mental disability sensory disability use of a trained service animal age religion creed genetic information marital status sexual orientation gender identity protected veteran status honorably discharged veteran member of the military or immigration or citizenship status except as authorized by federal or state law regulation or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX ADA/Section 504 and implementing regulations) as well as reports and complaints of discrimination and harassment can be made verbally or in writing to WSUs Compliance and Civil Rights the Department of Educations Office of Civil Rights or both.

More information resources and contact information are available here: Experience:

Manager