Sales Support Analyst

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Description

The Role

Key Responsibilities

Support direct and indirect sales campaigns and requests from regional/business offices.
Participate in campaign discussions and contribute to implementation.
Conduct data research and validation as per stakeholder requirements.
Maintain and update records and databases in prescribed formats.
Initiate and provide communication support to consultants (e.g. appointment setting surveys telesales).
Identify and qualify prospective customers recording activity in tracking systems.
Perform follow-ups via chat email or calls within scheduled timelines.
Create and update progress and final reports for stakeholders.
Achieve daily weekly and monthly performance targets.

Performance Objectives

Excellence: Support operational governance and decision-making demonstrating company values.
People: Build collaborative relationships across the practice; meet attendance and productivity standards.
Clients: Ensure completion of sales and support campaigns across APAC EMEA and the Americas.
Financial: Work towards achieving sales revenue targets and campaign objectives within recommended timelines.

Qualifications

The Requirement

Minimum 2 years of experience in data processing sales support or business development.
Experience in voice email or chat processes specializing in sales or back-office support.
Proficiency in MS Office applications especially Excel and Macros.
Familiarity with sales and prospecting platforms (e.g. ZoomInfo LinkedIn Sales Navigator Salesforce).
Strong time management and results-oriented mindset.
Good English communication skills (oral and written).
Strong client service orientation and interpersonal skills.
High attention to detail and accuracy.
Commitment to quality and continuous improvement.
Self-motivated focused and able to work independently with minimal supervision.
Proactive able to multitask analyze data and manage multiple projects.
Flexibility in a hybrid set-up with work shift varying between European and American time zones depending on assignments

WTW is an equal opportunity employer.

Required Experience:

DescriptionThe RoleKey ResponsibilitiesSupport direct and indirect sales campaigns and requests from regional/business offices.Participate in campaign discussions and contribute to implementation.Conduct data research and validation as per stakeholder requirements.Maintain and update records and dat...

Description

The Role

Key Responsibilities

Support direct and indirect sales campaigns and requests from regional/business offices.
Participate in campaign discussions and contribute to implementation.
Conduct data research and validation as per stakeholder requirements.
Maintain and update records and databases in prescribed formats.
Initiate and provide communication support to consultants (e.g. appointment setting surveys telesales).
Identify and qualify prospective customers recording activity in tracking systems.
Perform follow-ups via chat email or calls within scheduled timelines.
Create and update progress and final reports for stakeholders.
Achieve daily weekly and monthly performance targets.

Performance Objectives

Excellence: Support operational governance and decision-making demonstrating company values.
People: Build collaborative relationships across the practice; meet attendance and productivity standards.
Clients: Ensure completion of sales and support campaigns across APAC EMEA and the Americas.
Financial: Work towards achieving sales revenue targets and campaign objectives within recommended timelines.

Qualifications

The Requirement

Minimum 2 years of experience in data processing sales support or business development.
Experience in voice email or chat processes specializing in sales or back-office support.
Proficiency in MS Office applications especially Excel and Macros.
Familiarity with sales and prospecting platforms (e.g. ZoomInfo LinkedIn Sales Navigator Salesforce).
Strong time management and results-oriented mindset.
Good English communication skills (oral and written).
Strong client service orientation and interpersonal skills.
High attention to detail and accuracy.
Commitment to quality and continuous improvement.
Self-motivated focused and able to work independently with minimal supervision.
Proactive able to multitask analyze data and manage multiple projects.
Flexibility in a hybrid set-up with work shift varying between European and American time zones depending on assignments

WTW is an equal opportunity employer.

Required Experience:

Key Skills

IT Experience
Problem Management
Desktop Support
Citrix
Mobile Devices
Windows
Customer Support
Help Desk
Operating Systems
Technical Support
Troubleshooting
Application Support

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About Company

WTW

WTWH Media LLC is an integrated b2b media company serving the electronics, design engineering, hospitality, life sciences, renewable energy, retail and robotics markets with more than 45+ web sites, 12 events, 7 print publications and custom digital marketing services.

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