Associate, GTS Client Service
Associate, GTS Client Service
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Job Description
Create your best future and join Westpac as an Associate GTS Client Service.
Whats the role
Within our Global Transaction Services (GTS) Team youll be the first point of contact for some of our most valued institutional clients supporting them across the full lifecycle of their banking experience. From resolving complex queries to collaborating with internal teams youll play a key role in delivering seamless high-quality service every day. This is a full-time role based in Melbourne.
What do I need
Were looking for someone whos client-focused commercially minded and thrives in a fast-paced environment. Youll bring:
- Previous client-facing experience in a branch or similar environment (preferred)
- Strong understanding of banking systems processes and compliance frameworks (e.g. risk documentation pricing)
- A client-first mindset with a passion for delivering exceptional service
- Demonstrated ability to collaborate across teams and influence outcomes
- Commercial acumen and the ability to identify service-led growth opportunities
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
Required Experience:
IC
Employment Type
Full-Time
