Senior Manager Tech Risk & Control 1LOD Compliance

Salary Range: $123000.00 to $215250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical dental vision life insurance and disability benefits
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

American Express is seeking a collaborative and detail-oriented Compliance Manager to join the First Line of Defense (1LOD) Compliance Function. This role is responsible for executing key components of the enterprise compliance framework by partnering with business functions to manage compliance risk and embed risk-aware practices across operations.

As part of a centralized 1LOD Compliance team the Compliance Manager plays a hands-on role in delivering risk assessments monitoring training and control alignment activities that enable effective compliance risk management. This individual should be comfortable operating in a dynamic matrixed environment and bringing compliance expertise to cross-functional teams.

Responsibilities

• Compliance Risk Assessments (CRAs)
• Monitoring and Testing
• Training and Awareness
• Policies and Procedures
• Compliance Advisory Support
• Supporting control design and validation efforts across the business
• Partnering with 2LOD to ensure alignment on risk management strategies and internal policies
• Providing compliance insight for operational changes and process reviews

Key Responsibilities

• Support and execute Compliance Risk Assessments identifying areas of inherent and residual risk.
• Perform ongoing monitoring and control testing activities in collaboration with operations and risk partners.
• Develop and maintain first-line compliance documentation including procedures and control descriptions.
• Assist in the design and delivery of compliance training for 1LOD personnel.
• Advise business stakeholders on compliance requirements related to products processes and customer interactions.
• Support exam readiness efforts and contribute to the review and implementation of control enhancements.
• Coordinate reporting of compliance metrics and risk insights for governance forums.
• Help ensure consistent application of enterprise compliance policies within 1LOD.
• Strategic Context: AEMP39 & 1LOD Role
• This role contributes to the successful execution of AEMP39-driven enhancements to the First Line of Defense by:
  • Executing frontline responsibilities across the compliance program lifecycle
  • Aligning first-line compliance activity with enterprise compliance policy and second-line oversight
  • Contributing to risk identification and reporting that supports senior leadership and compliance governance
  • Supporting uplifted monitoring training and documentation expectations defined in the Compliance Target Operating Model

Qualifications

• Bachelors degree in business finance legal or a related field
• Minimum of 3 years of experience in compliance operational risk or control roles
• Familiarity with U.S. regulatory expectations and internal compliance frameworks.
• Strong organizational and execution skills in a cross-functional environment

Preferred:

• Compliance or risk certification (e.g. CRCM CAMS CCEP)
• Experience in control testing risk assessments or procedure development
• Understanding of tech-enabled risk tools and compliance monitoring systems
• Skills & Competencies
• Strong critical thinking and problem-solving skills
  • Effective communicator with the ability to influence stakeholders
  • Detail-oriented and process-minded
  • Comfortable managing multiple priorities

  • Strong interpersonal skills and team collaboration orientation

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