Business Operations Manager
Business Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 130985 - 154100
1 Vacancy
Job Description
Job Title
Business Operations ManagerJob Description Summary
The Senior Business Operations Manager is a strategic leader responsible for overseeing operational excellence across multiple workstreams and regions including facility management financial performance and service delivery. This role partners closely with Directors Managing Principals and cross-functional teams to ensure efficient operations compliance with contractual obligations and execution of strategic initiatives. The individual will support teams across a national portfolio drive continuous improvement and support client and internal communications through high-quality presentation development.Job Description
Strategic & Operational Leadership
- Lead and standardize operational processes across multiple regions and portfolios including retail and commercial facilities.
- Ensure compliance with contract obligations corporate policies procedures and regulatory requirements.
- Collaborate with leadership to develop and execute strategic plans business objectives and operational roadmaps.
Client & Internal Communications
- Create and present professional PowerPoint decks for client briefings internal meetings and strategic planning sessions.
- Support business communication by setting expectations and contributing to leadership discussions and reporting.
Financial Oversight
- Analyze and develop financial plans focused on cost control and reduction.
- Collaborate with Finance to prepare forecasts budgets and variance analyses.
- Monitor and report on budget performance ensuring alignment with business plan goals.
Process Optimization & Continuous Improvement
- Identify opportunities to streamline workflows and improve operational efficiency.
- Champion continuous improvement initiatives and implement best practices across workstreams.
- Maintain and communicate operational playbooks and process updates.
Performance Monitoring & Compliance
- Monitor subcontractor performance and ensure SLAs and KPIs are met.
- Implement audit and control systems to ensure statutory policy and contractual commitments are fulfilled.
- Ensure accurate and reliable management reporting from all facility teams.
Reporting & Metrics
- Lead monthly metrics reporting and identify opportunities for operational efficiencies.
- Ensure timely and accurate delivery of customer reports and internal dashboards.
Qualifications
- Bachelors degree required (Business Communications Engineering Architecture or related field preferred).
- 57 years of experience in operations or facilities management preferably in commercial real estate or retail banking.
- Proven leadership experience managing multi-site teams and complex portfolios.
- Strong financial acumen with experience in budgeting forecasting and variance analysis.
- Advanced proficiency in Microsoft PowerPoint Excel and reporting tools.
- Excellent communication interpersonal and organizational skills.
- Demonstrated ability to drive process improvement and operational efficiency.
- Knowledge of compliance standards health and safety regulations and contract management.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. Further the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 130985.00 - $154100.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
Manager
Employment Type
Full-Time
