Import and Export Controller
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
South Africas leading online retailer is looking for a highly talented Import and Export Controller to join our team in
We are a young dynamic hyper growth company looking for smart creative hard-working people with integrity to join us. We offer a market related Total Remuneration Package which allows full flexibility according to your needs a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great.
This role is critical in managing the end-to-end logistics process for international shipments ensuring compliance with regulations and delivering exceptional service to our clients while supporting growth and service excellence within TFS Freight forwarding.
Key responsibilities: (What are you directly responsible to achieve within the scope of your role)
- Serve as primary point of contact for assigned client accounts
- Provide accurate quotations and cost estimates
- Resolve operational issues and client queries promptly
- Build and maintain strong client relationships
- Ensure all processes comply with IATA IMO and local regulations
- Collaborate with warehouse transport and customs teams
- Process and input shipment data into freight forwarding systems
- Prepare and review shipping documentation (AWB BOL commercial invoices packing lists)
- Maintain accurate records of shipment status and tracking information
- Monitor vessel/flight schedules and notify clients of arrival updates
- Liaise with clients regarding shipment status and documentation requirements
- Coordinate with shipping lines airlines and logistics partners
- Ensure all documentation complies with international trade regulations
- Coordinate with suppliers and exporters for cargo collection and delivery
- Support month-end reporting and reconciliation processes
Minimum Required Experience & Qualification :
- Diploma in Logistics Supply Chain Management or related field
- 3-5 years in freight forwarding with both import and export experience
- Experience with freight forwarding software systems (CargoWise)
- Strong knowledge of Incoterms customs procedures and international trade regulations
- Proficiency in freight-forwarding and customs clearance systems/software
- High level of proficiency with MS Office/Google Suite packages with advanced proficiency in Excel
Skills knowledge & abilities :
- Excellent communication and client service skills
- Ability to go beyond what is expected.
- Solutions-oriented can-do attitude; initiative-taking
- Excellent communication and presentation skills
- Strong prioritization and time management skills
- Comfortable with change and excellent collaborator
- Problem-solving mindset with ability to work under pressure
The Environment:
- employees are entrepreneurial and dynamic smart customer- centric fun and have the shared ambition of being the leading e- commerce company in Africa.
- We have fun work hard take ownership work in teams to create solutions and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind whois Smart has Integrityand is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.
Key Skills
- Air Freight
- Federal Agencies
- Data Entry
- Customer Service
- Freight Forwarders
- Customs Clearance
- AES
- Customs Regulations
- Process Documents
- External Customers
- Necessary Documents
- DHL
- Customs Brokers
- Ensure Compliance
- Logistics
About Company
South Africa's leading online store. Fast, reliable delivery to your door. Many ways to pay. Shop anything you can imagine: TVs, laptops, cellphones, kitchen appliances, toys, books, beauty & more. Shop the mobile app anytime, anywhere.
