Inside Sales Representative
Inside Sales Representative
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Job Description
JOB SUMMARY:
Respond to customer inquiries regarding product offerings company services product pricing order status and delivery schedules. Provide excellent customer service by utilizing in-depth knowledge of company products services and or product specifications.
ESSENTIAL JOB FUNCTIONS:
Follow up on customer inquiries for product offerings pricing and delivery information.
Respond to customer inquiries via phone mail fax and showroom visits and prepare sales quotes for current and/or potential customers.
Interface with production staff to discuss customer requirements and or product specifications.
Review customer specifications layouts and product dimensions to develop product pricing and convey information to customers as requested.
Meet with clients in showroom explain materials edges options and show them materials.
Respond to customer requests for product samples and ensure samples are delivered within requested time frame.
Perform related duties as required to meet department and or company objectives.
ACCOUNTABILITIES:
Contribute to the overall success of the company by performing all assigned duties in a professional timely and accurate manner. Follow all company safety policies and procedures as set forth in the Employee Handbook.
MINIMUM JOB QUALIFICATIONS:
High school diploma or GED required.
Two to three years sales or customer service experience required.
KNOWLEDGE SKILLS & ABILITIES
Strong written and oral communication skills to interact with customers vendors and co-workers in a professional and helpful manner in person or via phone or written correspondence.
Strong problem solving and analytical skills.
Ability to persuade and influence others.
Ability to create compose and edit written materials.
Excellent organizational interpersonal and written communication skills.
Ability to send/receive email messages post information to a database or spreadsheet and perform basic word processing and/or data entry.
MENTAL AND VISUAL REQUIREMENTS:
Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures performing accounting work using a computer terminal and/or extensive reading. Ability to discern colors and patterns.
PHYSICAL ACTIVITIES AND REQUIREMENTS:
Ability to sit for extended periods of time walk talk hear push pull reach stoop kneel crouch or bend climb and perform repetitive motions.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.
EQUIPMENT USED:
Ability to operate various office equipment including computer printer telephone fax machine and copier.
Computer Software: Peachtree Microsoft Word and Excel.
Required Experience:
Unclear Seniority
Employment Type
Hourly
