Specialist Infrastructure Engineer
Specialist Infrastructure Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
- West Suffolk Council
- Address:Bury St Edmunds Suffolk IP33 3YU
Salary:40777 rising to 46142 per annum plus excellent employee benefits package
Hours:37 hours per week
- Contract: Permanent. Required as soon as possible
- Reference:0418
This post of Specialist Infrastructure Engineer will be a pivotal part of a team providing skilled and efficient infrastructure support to West Suffolk Council and its partners. Your main role will be to contribute to the design specification procurement and ongoing support of the councils IT infrastructure. This will include developing maintaining supporting and optimising key functional areas particularly server and storage infrastructure network infrastructure MS365 cloud services voice telephony and video conferencing services.
You will need an expert level knowledge in one of more of the key functional areas; server and storage infrastructure network infrastructure MS365 cloud services voice telephony and video conferencing services. You will also require excellent analytical and organisational skills. Effective communication skills are essential together with a strong customer centric approach the ability to prioritise a busy workload and work as part of a team.
What you will need to:
be able to execute small to medium size IT infrastructure projects with minimal supervision
be able to work unsupervised to conduct complex and critical updates out of hours that could affect all users on the network if not properly planned and executed
ensure maximum availability of the IT infrastructure for the councils staff and users of its online services. This includes appropriate planning of upgrades and new components to minimise downtime
provide a point of technical escalation for problems that first and second line staff are unable to resolve
help manage all infrastructure hardware and equipment and security solutions in collaboration with the Infrastructure Manager and other engineers as required
collaborate with the customer support team leader to resolve calls and mitigate end-user issues.
Please refer to the job description and person specification for full details of this exciting opportunity.
Why work for us Our benefits include:
holiday entitlement of 25 days increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval)
generous pension scheme contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26%
life assurance a payment of three times your annual salary
flexible working options to enable work/life balance
agile working - ability to work in the office and from home
access to a unique employee benefits package which includes discounts and cashback on supermarkets high street shops holidays mobile phones electrical goods savings and loan schemes and many other products and services
salary sacrifice benefits including Cycle to Work scheme Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)
rail and bus staff discounts
a range ofHealth and Wellbeing initiativesincluding an employee assistance programme
discounted membership at Abbeycroft Leisure centres
- a culture of learning inspiring staff to focus on continuous learning
modern office accommodation.
For an informal discussion and further information please contact James Wager IT Infrastructure and Cyber Security Manager by email on
To apply please visitour website
Required Experience:
IC
Employment Type
Full-Time
