Program Manager
Program Manager
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1 Vacancy
Job Description
Title: Program Manager - In Store Retail Operations
Location: Hybrid Irving TX (Onsite working for 4 days)
MOI: Video
Candidates should be from Retail Domain only
About the Role
We are seeking an experienced Program Manager with a strong retail background to join our dynamic team at Tech this role you will manage complex engagements lead cross-functional teams and ensure the successful delivery of large-scale retail technology initiatives. Your expertise in program management retail store operations and retail systems (POS self-checkout etc.) will be essential in driving transformation and innovation for our global clients.
Key Responsibilities
- Lead and execute programs across diverse roles including project managers product managers development managers architects QA managers leads DevOps specialists and more spanning multiple streams applications platforms and shared services.
- Oversee retail-focused initiatives including store operations systems POS platforms self-checkout processes and other in-store technologies.
- Demonstrate expertise in managing offshore transitions and engagements particularly with Indian offshore development centers.
- Drive executive-level presentations and lead steering committee meetings with CIOs CTOs VP Engineering and senior retail technology stakeholders.
- Leverage strong PMO experience to establish governance reporting and risk management frameworks for large-scale retail programs.
- Ensure project delivery within agreed-upon KPIs (budget resource allocation timelines and quality).
- Maintain optimal team structure with the required retail and technical skill sets while supporting workforce upskilling and knowledge sharing.
Requirements
- Bachelors degree in a relevant field; Masters degree is a plus.
- 10 years of overall experience with a minimum of 4 years in program management of complex engagements in the technology industry.
- Mandatory experience in retail Domain with direct exposure to store operations and retail systems (POS self-checkout merchandising supply chain or store infrastructure).
- Demonstrated ability to oversee teams across project management development architecture QA and DevOps.
- Proven track record in managing engagements with offshore teams particularly Indian offshore development centers.
- Strong ability to deliver high-impact executive-level presentations and lead discussions with C-level and retail operations leaders.
- PMP certification (or equivalent) strongly preferred.
- Excellent communication interpersonal and leadership skills.
Additional Requirements
- A strong sense of accountability for retail project delivery and meeting KPIs.
- Technical understanding of store systems and ability to bridge business operations with IT delivery.
- Commitment to continuous improvement and upskilling within the team.
- Dedication to delivering within budget timelines and resource allocations.
Employment Type
Full-time
