Carrier Team Associate

Hi were HUB. We are proud to beone of the largest insurance brokers in the nation advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and Hub Financial Center is looking for candidates in the position below.

Who is the Carrier Team

The Carrier Team assists as the bridge of communication between the Hub Accounting teams and our Insurance Carrier and Broker partners. As a service and support unit they work closely to ensure carrier inquiries and documentation are thoroughly researched and resolved.

About the position:

The Carrier Team Associate plays a key role in supporting accurate financial transactions by reviewing and routing carrier documentation including statements invoices and related materials to the appropriate teams. They verify documentation for accuracy handle first-level inquiries and conduct research to support correct commission posting. This role also involves professional communication with carriers while representing Accounting. Success comes from strong attention to detail problem-solving and collaboration across teams.

• Review and validate carrier documentation including statements invoices and supporting materials to ensure accuracy and completeness before routing to the appropriate accounting teams.
• Act as a key liaison between carriers and internal teams handling first-level inquiries and representing Accounting with professionalism and clarity.
• Communicate effectively with carriers and brokers through email phone and in-person interactions to support partnership and resolve documentation-related questions.
• Analyze documentation to identify inconsistencies or missing information and follow up to resolve issues that could delay transaction processing.
• Maintain organized and accessible records within broker management systems following internal procedures.
• Contribute to a collaborative team environment supporting shared goals and assisting with evolving priorities as needed.

Required-Preferred Qualifications:

• High school diploma or equivalent; additional education in business accounting or a related field is a plus
• Experience in a support-focused role such as banking finance collections help desk or client solutions
• Proficiency in Microsoft Office Suite especially Excel Outlook and Word
• Clear and professional communication skillswritten verbal and in-personwith confidence in engaging carriers and brokers via email phone and face-to-face interactions
• Strong attention to detail and organizational skills with the ability to manage multiple priorities in a dynamic environment
• Ability to thrive in a collaborative team environment that values partnership shared success and mutual support

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $19.00 - $26.50 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

Disclaimer: By applying to this job and providing your mobile number you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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