Construction Technology Product Specialist
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Job Location:
Altoona, PA - USA
Monthly Salary:
$ 30 - 36
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Provide classroom training to support Ziegler University of Position Technologies
- Manage and execute all preparation for customer training program
- Prepare all material training aids and resources for each training session
- Develop training tools and applications to increase the skills set of external customers
- Work with Ziegler product managers to improve current product offering
- Work with Ziegler product support field technicians to improve field repairs and to communicate troubleshooting standards
- Communicate with manufacturers to identify common failure causes and receive information related to product life
- Coordinate and communicate with Technical Communicator team to complete support initiatives warranty issues product repairs and other administrative tasks as required
- Work in a cooperative manner with team and superiors
- Represent Ziegler technology products as they are sold to Zieglers traditional contractor market
- Resolve customer problems in a timely manner (via telephone calls job site visits office calls etc.)
- Work with Zieglers Sales Specialists to improve current product offering
- Assist sales specialist with onsite demonstrations and customer events
- Travel to new customers sites to provide in-field training after the sale
- Make sure all customers are using their equipment effectively in the field
- Provide additional support to sales specialists
- Work with organizations across the state to expand the knowledge of technology products
- Become an expert on each product within Zieglers technology offering
- Test equipment and provide support on customer projects and/or new demonstrations
- Assist Construction Technology Equipment Coordinator with equipment prepping when needed
Qualifications:
- 4 year College Degree in related field required
- Knowledge of and experience with GPS Products preferred including: Caterpillar AccuGrade GPS/Laser Based Products Trimble GPS/Laser Based Products Trimble Base and Rover Products and Trimble Business Center Software
- Ability to learn heavy equipment operation for the purpose of demonstration and training
- Ability to listen to and document Voice of the Customer (VOC) to proactively meet wants/needs within the contractor/construction markets
- Exceptional communication skills and customer service oriented
- Proficient use of computer & Microsoft Office Suite
- Must have and maintain a clean driving record
- Personal Attributes: Commitment / Dependability Customer Focus Learning Orientation Problem Solving Self-Confidence
Travel:
Up to 75% travel
Minimum Physical Requirements:
- Standing walking using hands talking hearing.
- Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.
- Push/pull up to 75 lbs
- Lift/carry up to 30 lbs each hand
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914 Ziegler is a third-generation family-owned CAT dealer with over 2400 employees across 30 locations in Minnesota Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits work/life balance and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$30.36 to $36.42Starting wage is dependent on skills experience education and location. Pay range may vary by 10% depending upon the applicants location. Along with competitive pay full time positions are benefits eligible which includes:
Health Dental Vision and Life Insurance
15 days of PTO your first year accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account) Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. were committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Helen Ziegler & Associates, Inc. specializes in the recruitment of healthcare staff for hospitals in the countries of the Arabian Peninsula. Have successfully recruited more than 7,500 North American healthcare professionals: doctors, nurses, pharmacists, technologists, therapists, ad ... View more
