ITS Service Desk Assistant Work Study

Schenectady, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study please contact the Financial Aid office at .

ITS Service Desk Assistant

Location

Schaffer Library & Peschel Computer Center

Supervisors Name

Bill McCaffery

Please indicate hours/shifts available

Various see below.Please Note:Hours are only during Fall Winter and Spring terms; not including any breaks.

Rate of Pay

$9.70/hr

Duties and Responsibilities

Tier-one telephone support
Greeting and assistance for walk-ins
Troubleshoot hardware and software
Deliver and set-up computers monitors printers and other peripherals
Inventory and stock management includes but is not limited to locating counting moving cleaning and recycling
Computer imaging
General office duties which may include back-up at the Reception Desk or assistance in Operations
Personal and technical interaction with faculty staff and students
Involvement in Department special events and/or set-up of events
Potential management scheduling and/or training of new student workers
May include full shifts assisting Hardware Technicians

Qualifications for the Position

Basic knowledge of PC and Mac software and hardware as well as knowledge of mobile devices
Work availability in blocks of at least 2 hours at a time Mondays - Fridays from 8:00 a.m. to 6:00 p.m
Positive and professional attitude initiative and motivation
Adherence to strict confidentiality regarding any personal professional or scholastic information obtained orally or viewed while on duty

Location: Schenectady NY

E-Verify Participation:Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study please contact the Financial Aid office at .ITS Service Desk AssistantLocationSchaffer Library & Peschel Computer CenterSupervisors NameBill McCafferyPlease indicate hours/sh...