Specifications Co-ordinator

IG Masonry Support Systems has combined experience with innovation to provide the most practical and advanced range of masonry support products on the market. Along with our sister brand Keyfix we offer a complete on stop shop for the structural and fire compliance in HRBs.

Based in Swadlincote the role holder will provide comprehensive administrative support to the IG Masonry Support & Keyfix external specification team. Meeting client expectations by promptly answering phone calls if necessary and queries in a friendly and knowledgeable manner. Managing a workload efficiently and prioritising tasks throughout the working day is key. Paying particular attention to following up project leads to develop into opportunities and proactively booking design meetings and CPD presentations to engage with the key specifiers on these and other project opportunities.

You will be responsible for logging new project leads and appropriately updating records on Keylink as the project development and our involvement progresses and managing specification platforms to optimise business usage and success in securing product specifications.

What youll be doing:

• Professionally manage CPD enquiries & bookings including creating and distributing certificates to all attendees.
• Ensure Keylink is continuously kept up to date with correct account and contact data
• Manage existing project schedules and following up with Next Action Dates (NADs)
• Proactively contact architects/engineers/design teams to invite specifiers to attend meetings/CPDs
• Contact relevant internal managers highlighting when there is an important change to a schedule ie. Project ready for a full schedule
• Professionally manage IG Masonry Supports NBS account regularly updating & maintaining platform content running reports gathering analytics & sharing relevant data to internal managers
• Utilising findings to target architects/engineers/design teams as above
• Researching & logging new potential project leads & regularly monitoring them to update project progress.
• Provide great customer service & communication.
• Monitor emails and ensure a prompt response
• Support the office team to exceed individual team and Company targets
• Demonstrate willingness to learn and expand general company as well as product knowledge
• Champion Health and Safety in the workplace displaying excellent personal safety and challenging others when unsafe behaviour is observed.

What were looking for:

• Experience in an administrative role
• Experience in proactive telephone calls developing opportunities and understanding of sales processes.
• Proficient in Microsoft Office Packages.
• Excellent written & verbal communication and customer service skills.
• Good organisational skills meeting deadlines and organising external calendars for appointments.
• Target driven and ambitious

What youll get in return:

• Competitive Salary
• 33 holidays a year inclusive of Bank Holidays which increases with service (option to sell/carry over).
• Long service awards.
• The opportunity to progress your career within a fast growing innovative Company.
• Staff rewards and discounts on our KeyStaff platform.
• Health Assured (Employee Assistance Program).
• Life Assurance.
• Keyfit scheme.

Established in 2015 IG Masonry Support has built a solid reputation in the high rise building sector for the development and manufacture of innovative stainless steel masonry support and brick slip soffit systems. Combining optimum performance with design flexibility IG Masonry Supports range is widely specified and installed in a wide range of high profile projects. With ongoing growth IG Masonry is now a multisite operation with locations in Swadlincote and Overseal (South Derbyshire) and Cookstown (N. Ireland) to service both UK and Irish construction markets.