DescriptionCome join our dynamic Know Your Customer (KYC) Quality Assurance Data and Analytics Team Manager to support and implement our efforts in ensuring compliance data reporting
As a KYC Quality Assurance Data Insights and Technology Manager within KYC Operations you will play a pivotal role in shaping operations optimizing processes and collaborating with cross-functional teams to deliver exceptional results. accuracy and efficiency within our KYC processes. You will possess a unique blend of team management technical expertise and innovative thinking to implement improvements in data analysis reporting and technology solutions.
Job Responsibilities
- Guide support and mentor a team of skilled professionals whilst fostering a culture of excellence
- Develop and implement strategies to enhance data analysis reporting and quality assurance processes to meet regulatory standards and internal objectives
- Utilize advanced data analysis techniques to derive actionable insights identify trends and provide recommendations for process improvements
- Nurture creativity and innovation within the KYC Quality Assurance function identifying opportunities for automation digitization and the integration of cutting-edge technologies
- Lead the governance forum related to AI/LLM use cases across the broader organization
- Act as a product owner collaborating with external vendors and technology teams to define requirements oversee development and ensure timely delivery of technology solutions
- Conduct regular internal and external meetings to track progress on projects and strategic initiatives resolve issues and facilitate effective communication and adoption between cross-functional teams
- Develop and maintain comprehensive documentation of processes procedures controls and technologies to ensure consistency and facilitate knowledge transfer
- Collaborate closely with Compliance Risk Operations and IT departments to align KYC strategic initiatives with broader organizational goals
- Develop and monitor key performance indicators (KPIs) and key risk indicators (KRIs) to evaluate the effectiveness of KYC processes and initiatives proactively identifying areas for improvement
- Provide strategic insights to senior management contributing to the overall business strategy and decision-making process
Required qualifications capabilities and skills
- Extensive experience in a management role within KYC Compliance Data Management or a related function
- Excellent understanding of reporting and data analysis methodologies with the ability to interpret complex data sets and derive meaningful insights
- Demonstrated experience as a product owner with a track record of successful collaboration with external vendors and technology teams
- Proficiency in Agile methodologies and experience conducting scrum meetings
- Creative and innovative mindset with a passion for identifying and implementing technological advancements to improve operational efficiency
- Project management skills with the ability to prioritize tasks analyze and problem solve whilst managing multiple initiatives meet deadlines and influence stakeholders
- In-depth knowledge of KYC regulations AML (Anti-Money Laundering) procedures and industry best practices
Required Experience:
Manager