Technical Anchor, Dealer Portal Support Team

At Ford Motor Company we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrows transportation.

Enterprise Technologyplays a critical part in shaping the future of mobility. If youre looking for the chance to leverage advanced technology to redefine the transportation landscape enhance the customer experience and improve peoples lives this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

What youll be able to do:

Technical Anchor Dealer Portal Support Team - positions offered by Ford Motor Company (Dearborn Michigan). Note this is a purely telecommuting/work-from-home position whereby the employee may reside anywhere within the U.S. Serve as the technical anchor for the CRM Dealer Portal product team. Facilitate the development migration and maintenance of our CRM dealer portal platform. Lead effort to migrate Dealer Portal from GCCT (existing USD application) to CX-Hub (newly launched CSW application). Design and develop Microsoft Dynamics 365 Portal websites using Power Pages. Customize Microsoft Dynamics CRM entities forms and views to meet business requirements. Develop C# based plugin code for complex logical calculations and deployment using Plugin Registration Tool. Implement REST web APIs to integrate business processes and data flows between CRM and other applications. Collaborate with software developers business and architects to plan design and maintain two applications. Lead daily development team meetings code reviews and mentor team members on coding standards. Troubleshoot and resolve technical challenges production issues and identify root causes. Work with DevOps team and Solution Architects for deployment and data governance.

Youll have...

Bachelors degree or foreign equivalent in Information Technology Computer Science or related field and 10 years of experience in the job offered or related occupation. 10 years of experience with the following skills is required: 1. MS Dynamics CRM/Dynamics 365 Customization & Configuration Software Development in C# including form customization ribbon customization view building entities dashboard creation C# based plugin code for complex logical calculations and deployment using Plugin Registration Tool. 7 years of experience with each of the following skills is required: 1. Implementing application functionality to enable Contact Center and Dealership interaction. 2. API development including REST APIs and Azure integration (logic apps function apps) to integrate business processes and data flows between CRM and other external systems. 3. Power Pages to design and develop secure Microsoft Dynamics 365 portal websites.4. jQuery Liquid Template HTML CSS JS and MVC to customize and configure Power Pages. 5. Agile development Test Driven Development methodologies and version control tools (Rally or JIRA Github or AzureDevops and TFS Team Foundation Server). 6. CI/CD environment deployment including managing environments to ensure clean code and data (DEV QA UAT and Production). 7. MS Dynamics upgrades and migrations to newer versions of Dynamics CRM and Portal. 5 years of experience with each of the following skills is required: 1. Debug using devTools Azure Application Insights Azure logs and Plugin Trace logs. 2. SQL Server for database schema design stored procedures and data import/export. 4 years of experience with each of the following skills is required: 1. Establish realtime ongoing interaction between Dynamics CRM Dataverse external systems and Power Pages using Power Automate Flows and REST APIs.

We are offering a salary of$138486.00 - $176800.08/yr.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental and prescription drug coverage
Flexible family care parental leave new parent ramp-up programs subsidized back-up child care and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits click here:

for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

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