High School Front Desk Associate

The RoleFront Office Associates at The Charles School play a critical role in achieving our mission to provide a rigorous and engaging education while developing a strong sense of character and community among a diverse group of learners. They are the first people that students and families see upon entering the school and are key to creating a positive welcoming atmosphere. They are critical team members who ensure that daily operations run smoothly and the basic needs of students are met so they are ready to are looking for team members working with kids and adults Believe in the potential of every learnerHave exceptional project management and organizational skills and attention to detailAre effective communicatorsTake initiative with an orientation to learning and problem solvingHave Outstanding judgment discretion and ethical standardsAre enthusiastic about working with diverse communities and stakeholdersDaily Responsibilities Visitors & Student sign in and sign out Create a warm and welcoming atmosphere for visitors and students as they arrive and leave the building When visitors arrive be sure that they come to the office and sign in. Give the visitor a sticker to show that they have checked in at the they are picking up a student check that they are on the approved list for pick up. When students arrive late sign them in and give them a pass. Add them to the daily attendance spreadsheet. When students leave early sign them out. Add them to the daily attendance Paper and Office Organization Walk through the building in the morning check copiers toner see if wireless is working etc. Is the building ready for the dayMake sure that backup ink toner and staples are always on hand in the event a printer/copier runs out. Change ink/toner/staples when note of the level of common supplies and order proactively (white and colored paper pencils post-its whiteboard markers chart paper etc).When orders arrive break down the boxes and deliver supplies to teachers as needed. For general supplies place them in the appropriate locations in the supply closet. When paper arrives stack it in the hallway near the copy machine. Unbox at least 20 reams of paper to have out of the boxes for easy use by teachers. Check on the stock of unboxed reams of paper and unbox to ensure there is a supply ready for teachers to all spaces within the office organized and cleanMail and PackagesSort mail into mailboxes upon arrivalDeliver packages to teachers upon arrival or message if too large or heavy to be picked up before the end of the dayIf bulk mail is not able to be delivered upon completion of posting/addressing make plan with admins to deliver to the POHallway Monitoring Be aware of visitors in the building and make sure they have signed in/have a nametagBe aware of students in the hallway and contact the appropriate teacher(s) if they are not where they should be help direct them in a trauma-informed manner (calm assumes best intentions focuses first on the needs of the student positive uses an emotionally neutral tone when redirecting studentsMedicine Follow medicine protocols including documentationMaintain up to date medical supplies in officeCreate a list of important medical information for students in each grade to share with teachers (ex peanut allergies needs to come to office default for x medication etc) Communication with StaffTo minimize interruptions to instruction If a student is being picked up during the day call for them via the chat or go to the students classroom to notify them that they are going home. Do not use the PA system unless it is an emergency. Use gchat or email for questions or updates to teachers. Communication with Deans Use resources to look up information that has been shared before asking DeansFor non-urgent/timely questions email questions that you are unable to answer For urgent/timely questions text or call dean(s)Other Front Office ResponsibilitiesAnswer phones & change check voicemail (snow days as well)Assist with mailing discipline letters for school if you create and mail the letter you will also be responsible for logging the discipline in PS and with making discipline calls home in cases of Emergency RemovalAssist Registrar w/phone calls mailings paperwork etcCreate and distribute schoolwide passes or other systems for classrooms (bathroom charts etc)Making copies of schoolwide documents - including but not limited to gratitude graham announcements documents to send home with an individual student etc)Coordinates logistics for all mailings for school (interim and report cards Special Education progress reports etc).Logging and keeping track of keys - making sure keys are returned once employees leave. Also be sure that employee has been given an alarm code and been shown proper procedures on arming/disarming building and knows what to do in case of accidental alarm set-off. Collection accounting and turning in to BO of all student monies- lunch fieldwork donations fees etc. for schoolUpdates the Schoolwide calendar with events birthdays and days off for staffSchedules meetings with families for Deans and teachers as neededSupports with the scheduling of student led conferences and passage presentationsCreates communications to share with families for school events - breakfast with books munchies and math celebrations of learning student led conferences calendar reminders etc. Coordinates food and coffee orders for professional development Supports with planning and preparations to celebrate staff for teacher appreciation week and other role appreciation days (school counselor school psychologist etc)Updates student information in powerschool as neededPrints and coordinates the distribution of Powerschool and Hero login information for families Support with the roster verification processSupport with Title 1 designation reportsCreate a process for staff to report facility needs and coordinate repairs with Jim Katie and/or Citywide. Reach out to deans as needed for more complex repairs/concerns. Orders covid and other medical suppliesTriage student medical needs and corresponds with families and the school nurse as necessaryCoordinates birthday card signings and recognition for staff birthdays Coordinate winter holiday party location Rainy day and cold day indoor recess communications Further Individual Front Office Responsibilities Prepare rosters and materials needed for Fire/Tornado/Lockdown drills for school (monthly as neededshared). Coordinates schedules and logistics with administrators and forms and keeps record for all administrator and staff leave requests for school (as needed)Attendance for TGS (daily each period)Tracks attendance in PowerSchool (PS) TGS requires attendance each period of the day per HB410 & TGS attendance policyBe an active part of the attendance teamMail home letters as needed in accordance with HB410Facilitate bus transportation logistics for school (as needed)Maintains organized documentation of bus routes including times and locationsSupports the coordination of bus transportation logistics with administrators & staffs regarding before and after school schedulesProcesses monthly Staples order for school (monthly as needed)Breakfast and lunch program - taking names of students during meals and entering them into the database. Ensuring meal patterns are met and communicating with the caterer daily. Facilitates the administration of breakfast and lunch records for school (daily weekly monthly)Daily tracking of student lunch & breakfast accountsDaily record keeping and processing of lunch moneyMonthly reporting of lunch information to the stateOther duties as assigned: as always we cannot predict what will come up on a day to day basis. The overall expectation of the front desk is to help assist wherever needed as things come up. Have trust that the Deans have the best interest and safety of not only the students but the staff in mind. To apply: Please visit our website: ** Hours for PD days and parent-teacher conferences or after school events may vary**Salary range $39000 - $41000 per year

Required Experience:

IC