Managed Security Support Engineer WAF
Managed Security Support Engineer WAF
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Job Description
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
Our Employees:
Are valued and empowered collaborative and team oriented innovative in their approach and passionate about their work. They are reliable trustworthy and open with a high level of integrity. They value diversity are inclusive and are committed to a global mindset.
Position Summary
The F5 Security Operations Centre is the epicenter of multifaceted security events; clients under siege daily with new attacks and attack vectors evolving continuously.
As a SOC Analyst you will work reciprocally with seasoned engineers & analysts to keep our customers safe and stop attackers cold around the clock. As part of a Global SOC team you will be responsible for running cloud-based security systems on behalf of F5 clients providing real-time protection detection mitigation and resolution of security events. The SOC WAF Analyst is a master of WAFs and a skilled security defender.
When not unravelling security issues you may spend time mentoring developing tools and training to improve organization and troubleshooting processes and spread security knowledge throughout the business or investigating new attacks and defenses.
A contender for this role possesses a passion for information security enjoys solving problems and sharing knowledge with others excels under pressure and is continuously looking for opportunities for personal and team improvement.
Attractions of the Job
The F5 Security Operations Center is a critical component of the F5aaS (as a Service) Security Portfolio. Our guide security analysts defend a wide spectrum of companies from online fraud DDoS (Distributed Denial of Service) Application layer and other security threats. You will work side-by-side with some of the finest security analysts in the world demonstrating the best security products available defending against attacks in real-time analyzing industry trends and innovating new protections against a variety of evolving threats and vulnerabilities.
As a SOC Analyst heres what youll do:
Serve as a deeply skilled and knowledgeable resource within the security technology area
Directly contact with F5 clients who are under attack via phone chat email and/or ticketing systems
Document activities are taken in incident management systems knowledgebase or ticketing systems as the need arises
Deploy manage and configure WAF policies
Detect fingerprint and mitigate cyber threats on a per-event basis
Analyze HTTP/HTTPS traffic via log data for security events hardware software network issues
Participate in projects specific to Security Operations Center roadmap
Perform security incident analysis and recommend remediation steps
Communicate via phone email chat with customer support teams and contacts
Minimum Qualifications
Showcase 0-2 years experience in the Information Security field or equivalent
Understanding of WAF Security concept
Understanding of OWASP Top 10
Understanding of HTTP SSL/TLS TCP/IP protocols
Preferred Qualifications
Information Security/Computer Science degree or equivalent experience
Prior SOC or NOC experience
Background in Security Incident Response
Experience in network design and configuration
Experience in managing web application security
Physical Demands and Work Environment
Duties are performed in an Operations Center environment or remote (WFH)
Duties require the ability to utilize a computer communicate over the telephone
Working in an environment where work hours are scheduled shifts in a full-time position
This role may be required to work outside of core business hours weekends and holidays
May be required to travel (5%) including possible international travel
Physical Demands and Work Environment:
- Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer communicate over the telephone and read printed material.
- Working in an environment where work hours are scheduled shifts but your position is a full time position. This role may be required to work outside of core business hours including holidays.
Work hours are scheduled shifts - employees will be expected to work a shift pattern covering extended business hours.
The successful candidate will be required to have flexibility to travel to the US for 2-4 weeks on boarding and technical training will be required.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Employment Type
Full-Time
