Key Account Manager REP361

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

Position Summary

Total account management responsibilities for the largest retail energy customers. Act as Xcel Energys sales leader in determining customer needs and risks by utilizing a high degree of initiative judgment business analysis sales and problem-solving skills. Develop customized solutions that grow the large industrial market for future profitability. Position will be based out of La Crosse WI. Even though this position is based out of La Crosse and will be working with customers in that area there is not a requirement to live in the immediate area. However it is expected that the necessary time is spent in the area to manage customer and local internal relationships.

Essential Responsibilities

• Manage all aspects of business with assigned customers by being a full-service energy addition to innovative customer solutions responsible for interpreting company policies; anticipating and responding to customer inquiries and complaints; and explaining/resolving complicated electric and gas rates and billings etc.

• Analyze develop and manage account plans to become energy agent for key account customers. Identify and integrate new technologies and dynamic changes in the marketplace into the account plan for designated customers to retain and increase sales of Xcel Energy products and services (projects up to $50 million).

• Lead negotiations in the sale of large custom products and energy services contracts. Perform and direct in-depth financial analysis of potential custom solution opportunities with customers. Responsible for capturing and recording customer needs by creating appropriate sales plan and utilizing sales tracking system.

• Develop and implement proactive sales strategies utilizing expertise in marketing and sales theory.

• Direct and orchestrate ongoing communications and decision-making discussions with Xcel Energy executive management and customers regarding accounts. Develop and maintain key relationships with customers executive and middle management.

• Prepare kwh and decatherm sales and revenue forecast for assigned accounts in support of annual forecasts and budget. Anticipate major customer project needs and input into budget accordingly.

• Apply sales experience and technical expertise of existing and evolving energy technologies products and services (i.e. DSM Gas Transportation Electric Load Management Power Quality Distributed Generation Co-generation etc.) to negotiate and close favorable energy sales contracts.

• Conduct or direct key account energy analyses and periodic rate studies.

Minimum Requirements

• Requires BA/BS Degree with technical or business-related emphasis or combination of education and sales/marketing work experience providing equivalent knowledge.

• Minimum of 5 years experience in sales/ marketing and or utility engineering experience required.

• 1-2 years experience handling large high-profile accounts with proven results preferred.

• Computer systems background to secure create and present information required.

Preferred Requirements

• Experience developing and managing relationships.

• Previous knowledge of the utility industry

• Excellent written and verbal communication skills

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at .

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