Functional Support Analyst, Microsoft Dynamics FinOps

Title:

KBR Delivering Solutions Changing the World.

KBR is a global leader in delivering technology-driven mission-critical and sustainable solutions that truly matter. For over a century we have powered bold missions across defense space industry and government through our two core business lines Mission Technology Solutions and Sustainable Technology Solutions. With nearly 38000 talented people operating in more than 80 countries we thrive on a culture built on safety integrity and teamwork. At KBR we empower our people to solve the worlds toughest challenges and create lasting value for communities and the planet. We dont just deliver results we deliver game-changing solutions innovative technology deep domain expertise and cutting-edge technologies.

KBR is seeking a Functional Support Analyst Microsoft Dynamics FinOps to join our corporate Enterprise Systems Team (EST) in Houston TX and play a pivotal role in the setup configuration and ongoing support of KBRs global MS Dynamics D365 ERP system. Reporting into the Enterprise Systems leadership this individual will serve as a trusted partner to stakeholders across the organization ensuring business processes internal controls and system integrations operate seamlessly within the KBR this role you will collaborate with internal and external customers to translate business needs into effective ERP solutions with a particular focus on Finance & Operations Project Operations and Invoice Capture modules. This is an opportunity to apply your expertise to high-impact projects in a collaborative forward-looking environment.

Key Responsibilities:

• Analyze current MS Dynamics D365 ERP system to identify strengths weaknesses and opportunities for optimization
• Gather understand and document functional and non-functional requirements for change initiatives translating them into clear user stories ready for development
• Create AS-IS and TO-BE process maps and user stories to support system transition and process improvement initiatives
• Collaborate with stakeholders to prioritize initiatives ensuring alignment with business objectives and system capabilities
• Evaluate existing system configuration provide impact analysis for proposed changes and guide configuration adjustments to meet business needs
• Document and maintain detailed configuration and workflow documentation to ensure system integrity and knowledge continuity
• Design implement and maintain workflows within the ERP system to support efficient business operations
• Provide day-to-day system support and administration including activities related to ERP upgrades and enhancements
• Investigate and resolve system issues determining root cause and managing resolution through to completion
• Develop functional design documentation for IT development ensuring clarity and alignment with business requirements
• Produce test scenarios scripts and documentation to support promotion to production lifecycle for enhancements bug fixes and upgrades
• Create maintain and deliver user training materials and guides leveraging best practices and modern delivery methods for small and large audiences
• Collaborate with reporting teams to ensure all internal reports meet business requirements and provide actionable insights

Basic Qualifications

Education & Experience:

• Bachelors Degree in Information Systems Business Administration Finance or a related field or equivalent experience in lieu of a degree
• Minimum of 35 years of experience supporting or implementing ERP systems preferably MS Dynamics D365 Finance and Operations
• Proven experience supporting large user groups and driving system adoption across diverse teams

Technical Expertise:

• Solid understanding of MS Dynamics D365 Finance and Operations modules including Finance & Operations Project Operations and Invoice Capture
• Good working knowledge of IT technologies system configuration workflows and integrations
• Experience working in fast-paced agile and dynamic environments
• Strong analytical and problem-solving skills capable of methodically identifying and resolving system and process issues

Communication & Stakeholder Management:

• Excellent verbal written and visual communication skills with the ability to present complex information clearly at all levels of the organization
• Demonstrated stakeholder management skills collaborating continuously to gather and refine requirements while keeping stakeholders at the heart of design and implementation
• Ability to translate complex technical or data concepts into clear actionable guidance

Professional Attributes:

• Forward-thinking and receptive to innovative ideas flexible in approach and capable of looking beyond current ways of working
• Proactive self-motivated and able to work independently or under direction
• Organized detail-oriented and able to manage multiple initiatives with shifting priorities
• Dedicated team player and role model able to gain trust and support from both team members and customers

Preferred Qualifications:

• Experience with Oracle and SQL Server database technologies including high proficiency in SQL
• Experience analyzing complex programs including identifying risks dependencies issues and benefits
• Broader IT knowledge beyond MS Dynamics D365 including system configuration workflows and integrations

Additional Compensation: KBR may offer bonuses commissions or other forms of compensation to certain job titles or levels per internal policy or contractual designation. Additional compensation may be in the form of a sign-on bonus relocation benefits short-term incentives long-term incentives or discretionary payments for exceptional performance.

Benefits: KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match medical dental vision life insurance AD&D flexible spending account disability paid time off or flexible work schedule. We support career advancement through professional training and development.

Belong Connect and Grow at KBR

At KBR we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a People First company. That commitment is central to our team of teams philosophy and fosters an environment where everyone can Belong Connect and Grow. We Deliver Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion disability sex sexual orientation gender identity or expression age national origin veteran status genetic information union status and/or beliefs or any other characteristic protected by federal state or local law.