Consulting Salesforce Functional Manager

About the Team

PwCs Southeast Asia Consulting helps businesses to work smarter and grow faster. We work with our clients to build effective organizationsinnovateand grow reduce costs manage risk and regulation and leverage talent. Our aim is to support businesses in designingmanagingand executing lasting beneficial change.

We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse inclusive collaborative and one that provides exceptional career experience.

As a Salesforce consulting professional at PwC you willpossessa broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clientsanalyzingtheir needs implementing software solutions and offering training and support for effectiveutilizationof Salesforce applications. Your versatile knowledge will allow you toassistclients inoptimizingoperational efficiency and achieving their strategicobjectives.

About the Role

Requirements Gathering & Analysis

• Engage with stakeholders through various channels (including face-to-face) to elicit andvalidatefunctional requirements.

• Plan for prepare and conduct discovery workshopsanalyzeand document business processes functional specifications and system requirements.

• Maintain a prioritized backlog of enhancements bug fixes and new feature requests.

Solution Design & Delivery

• Lead design workshops to definefunctionalsolution architecture and business process flows.

• Design functional solution usingscalable Salesforce solutions using configuration Apex Visualforce and data migration strategies.

• Collaborate withtesting and technicalteams to test andvalidatecustom solutions and integrations.

• Work in an agilesprint-basedmanner on functional requirements.

• Build and conduct training material for client on functionalities developed.

Project Management & Communication

• Manage project deliverables timelines and quality standards.

• Provide regular status updates to internal teams and clients escalating risks or concerns as needed.

• Facilitate cadence meetings with stakeholders to review progress and prioritize tasks.

Client Engagement & Change Management

• Build andmaintainstrong relationships with clients ensuring consistent delivery of high-quality services.

• Partner with stakeholders to align business requirements with user experience improvements.

• Support change management initiatives to ensure successful adoption of Salesforce solutions.

Documentation & Reporting

• Prepare and deliver comprehensive documentation including requirements functional specs process flows and planning materials.

• Ensure all written communication is professional clear and grammaticallyaccurate.

• Track and report project status to internal and external stakeholders.

• Manage delivery as per required risk management standards.

Continuous Improvement

• Identifydeficiencies and recommend enhancementsat an immediate workstream and project level and for the practice (both ownmarkets and broaderSouth EastAsia where possible)

• Contribute to the improvement and maintenance of practice templates and processes and team capability building both for the direct market you are part of and the broaderSouth EastAsia team

• Provide strategic recommendations to maximize project impact and business value.

Business Development support

• Support business development needs through conducting client discussions to understand businessobjectiveand need.

• Create compellingPowerPointpresentations and documents to deliver the PwC value proposition to the client need.

• Support with necessary work on pricing tools and estimations as well as PwC risk processes.

About You

You arelikely agood fit with the following key attributes:

• Degree holder (e.g. IT Computer Science Engineering or related disciplines)

• Required skills: salesforce functional salesforce implementation design salesforce solutions system configuration client facing exposure to salesforce platforms (e.g. sales service experience)

• Minimum 5 or 6 years of relevant experience ideally in Consulting related to salesforce.

• Must have at least1- or 2-yearslead experience.

• Ability to produce deliverablesand multi-taskwithin a diverse and fast paced environment.

• Excellent communication and listening skills in English with bilingual capabilities in Bahasa

• Ability to foster a positive working environment by building relationships with team members and clients.

• You like diving into a product to understand how it works and consistently share your knowledge with others.

• Skilled in interacting with different clients and development team and be able to work acrossSoutheastAsian markets includingtravelas necessary.

• Can work in a hybrid setup office is based inJakarta.

WhatWe Will Offer

• You will have an opportunity to be a part of a journey with extensive growth plans inIndonesiaas well as the SEAC region.

• You will be part of the most extensive global network of any professional service firm with more than 284000 people in 155 countries around the world.

• You will work in a company that values development wellbeing reward and growth.

• You will be exposed to diverse opportunities that will contribute to your professional and personal development.

• You will be able to apply your technical skills and developadditionalvaluable skills byjoining our various learning and development programs.

• You will be working with people who like you value excellenceleadershipand teamwork.