AI Solutions, Client Delivery & Customer Success Associate

Position: AI Solutions Client Delivery & Customer Success Associate

Location: Manchester

Salary: 30K 50K depending on experience

About the Company:

Were working with a fast-growing FinTech thats transforming how financial services engage their customers building secure instant digital experiences and now embedding AI into those interactions.

Theyre helping banks lenders and fintechs deliver faster smarter more human client journeys.

The Role:

Were looking for someone who loves solving problems building things and helping clients realise the value of AI.

Youll work directly with our customers understanding their needs shaping AI-enabled solutions and owning delivery from concept to success.

Youll be hands-on: exploring client challenges collaborating with product and tech teams and getting into the details when needed.

Its a mix of Customer Success Solutions and Delivery ideal for someone who wants to grow fast and work at the frontier of AI in fintech.

What Youll Do:

• Partner with clients to design and deliver AI-powered solutions.

• Run discovery sessions map out workflows and shape delivery plans.

• Drive adoption: Ensuring clients see measurable value and success.

• Coordinate internally across product design and engineering.

• Dive into technical or process challenges: Learn fix improve.

• Continuously feed insights back to improve how we build and deliver.

Who You Are:

• Ambitious and curious: You want to learn grow and make an impact.

• Client-focused: You care about outcomes not just outputs.

• Excited by AI: You see its potential and want to help others use it well.

• Problem-solver: When something breaks you lean in not out.

• Flexible operator: You dont get stuck in role boundaries; you just get things done.

• A background in Customer Success Implementation FinTech or project delivery helps but attitude learning speed and drive matter more than titles.

Package:

• 30K for early-career / graduate candidates

• 4050K for experienced hires

• City Centre location in Manchester

• Benefits Package

Application Process: To apply please submit your CV and a cover letter detailing your relevant experience and qualifications for the role. Applications will be reviewed on a rolling basis so early submissions are encouraged.

Equal Opportunity Employer: We value diversity and are committed to creating an inclusive work environment. We encourage applicants from all backgrounds to apply.

Contact: Elvis Eckardt