Import Export Agent International

Edison, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Position Summary:

The Import/Export Agent International position supports all aspects of a freight forwarding operation to include the safe efficient and cost-effective transportation of goods (via shipping lines airlines road and rail freight operators) keeping in consideration the type of goods and customer delivery requirements. Key responsibilities include monitoring all operational activity to guarantee successful performance of the operations and customer service (order entry load planning and load monitoring). Must have ability to supervise other associates as needed as well as strong customer interaction and communication skills.

Benefits: Our excellent benefits plan keeps associates and their families happy healthy and secure. To learn more visit

Salary: $23hr - $25hr

Schedule:
Monday - Friday
8am - 5pm

Major Responsibilities:

Handle start to finish processing of shipments

Interact with overseas agents regarding shipment booking pricing documentation and quoting

Act as first level escalation for customer

Provide ad-hoc quotes to customers

Assist in new customer implementations

Prioritize time sensitive situations

Collaborate with other operations supervisors to execute shipments and deliver excellent customer service

Ensure customer and department SOPs and KPIs are adhered to and met

Track shipments to ensure on time delivery is met.

Provide relevant current knowledge of routing packaging legislation and other factors that could impact freight movement.

Handle rate negotiations with carriers on a spot rate basis

Analyze process data and work on continuous improvements

Identifying cost savings opportunities for the customer

Ensuring all business needs are covered including when there are vacations illness etc.

Other projects as assigned by the manager

Qualifications

Qualifications:

2 years of experience in international logistics or international freight forwarding industry with demonstrated experience moving air/ocean import/export shipments.

Basic knowledge of domestic and international transportation regulations policies and procedures required.

Bachelors degree preferred but not required

Experience using Cargo wise TMS preferred but not required

Must have strong attention to detail and effective communications skills

Ability to manage shipment profit/loss

Must be skilled in Problem Solving / Process Improvement.

Ability to manage multiple tasks and prioritize time sensitive situations

Computer skills including Microsoft Excel and Outlook required

Ability to develop and maintain professional working relationships with customers as well as Penske personnel

Regular predictable full attendance is an essential function of the job

Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job the associate may be required to stand walk and sit.

Penske is an Equal Opportunity Employer.

Required Experience:

Intern

DescriptionPosition Summary: The Import/Export Agent International position supports all aspects of a freight forwarding operation to include the safe efficient and cost-effective transportation of goods (via shipping lines airlines road and rail freight operators) keeping in consideration the type...