Spares Demand Planner

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics image processing and motion control with worldwide service engineers 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Responsibilities:

• Oversee spares plan for assigned product lines to ensure right spares inventory for current mature and new products are positioned at the right place and time to support KLA customers.

• Works closely with new product introduction leaders; supply chain and procurement for assigned products to ensure right spares inventory strategies/plans to support KLA new products customers support strategies.

• Uses spare demand planning methodology coupled with survival and statistical forecasting methodologies to drive optimal spares support strategy

• along with trend/variance root cause analysis to determine and drive corrective actions and improvements with respective owners.

• Monitors and reports out metrics and KPIs such as fill rate performance vs. field rate targets and planned inventory vs actual inventory to identify opportunities of increased agility while reducing total inventory and cost of service; uses what-if scenario tools to facilitate fast decision making.

• Maintains strong communication path with PSO (Product Support Organization) ensuring cross functional knowledge transfer allowing to execute and drive best support plan for global customers.

• Ensure that established fill rate performance targets and inventory or service commitments are incorporated into the global spares plan.

• Manage and/or participate in cross-functional projects that impact current and future fill rate performance.

• Asking the right questions to ensure clarity and alignment across teams during high-stress situations

• Providing crisp and timely communication on developing issues to relevant internal and external customers. Keeping leadership informed of customer impact and progress of recovery efforts

• Partner with supply planning team and procurement to design supply chain solution recommendations and strategic/tactical plans based on business data commodity and product knowledge; present proposals and recommendations to senior management and leaders; track and ensure implementation and execution.

• Supports and participates as required in projects partnering with advance analytics team to develop data sets and sophisticated reports dashboard with multiple and different analytics view; dill-down options; dynamic pivot tables and charts to facilitate fast and effective supply chain and business decision making

• Occasional domestic and/or international travel may be required

Preferred Qualifications:

• 3 years of experience in supply chain operations and supply chain improvements in complex manufacturing environment; strong preference for experience in semiconductor equipment industry or other complex high-mix low-volume products

• Experience with SAP ERP system and HANA is a plus

• Experience with Tableau Power BI or other business intelligence/analytical tools/services is a plus

• High proficiency in MS Excel; Data Base SQL a plus

• Background in statistics and probability is a plus

Minimum Qualifications

• Bachelors degree and minimum of two years of related experience; or and advanced degree without experience; or equivalent work experience

• Experience with multiple aspects of advanced supply chain operations including:

  • Supply and demand management effectiveness (upturn and downturns)

  • Achieving cost reductions

• Process oriented with proven experience turning big data into meaningful analyses that lead to actionable results for supply chain operations

• Strong data and analytical skills and track record for creating processes to improve business performance

• Ability to effectively deal with ambiguity identify gaps and implement innovative solutions to increase operational efficiency

• Ability to translate complex business needs into actionable plans

• Ability to identify key insights and critical thinking to prioritize and focus on highest value opportunities or biggest risks

• Strong leadership and interpersonal skills

• Lead thru curiosity and continuous improvements

• Effective communication and presentation skills

• Should enjoy a challenging and fast paced environment.

• Self-driven independent yet a strong team player.

• Creative innovative and resourceful with a passion for speed agility simplification and proactive action

Base Pay Range: $61500.00 - $104600.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLAs total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical dental vision life and other voluntary benefits 401(K) including company matching employee stock purchase program (ESPP) student debt assistance tuition reimbursement program development and career growth opportunities and programs financial planning benefits wellness benefits including an employee assistance program (EAP) paid time off and paid company holidays and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location job-related skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at 1- to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.