ERP Applications Analyst (Remote)
ERP Applications Analyst (Remote)
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Job Description
Job Title: ERP Applications Analyst (Remote)
Location: Richmond VA
Duration: 3 Months
Job Description:
We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live stabilizing operations post-go-live and supporting end users. Oracle Fusion Cloud ERP knowledge is required.
This is NOT a systems development role. Please do not submit developers to this role!
*Timeline that must be followed:
October Pre-Go-Live Preparation
System Readiness & Validation
- Assist with final end-to-end testing (GL AP AR Procurement Integrations).
- Validate role assignments workflow configurations and segregation of duties.
- Support mock cutover activities and validate data migration.
Issue Tracking & Resolution
- Log triage and escalate issues to Implementor or Oracle SRs as needed.
- Document recurring issues and help create quick reference guides for business users.
Training & Knowledge Transfer
- Assist with creating/reviewing job aids for system navigation and common transactions.
- Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding). Beneficial to understand Oracle Fusion ERP functional processes.
Cutover Planning Support
- Validate technical steps in cutover checklist.
- Confirm user provisioning and workflow approvals.
- Support data reconciliation and trial runs for file transfers. Training provided for this process.
November January Post-Go-Live Hypercare & Stabilization
User Support & Troubleshooting
- Serve as Level 2 support for tickets logged in ServiceNow (access issues transaction errors workflow bottlenecks).
- Troubleshoot integration errors.
- Escalate critical defects to Oracle SRs or Implementor.
System Monitoring & Maintenance
- Monitor scheduled jobs and integrations.
- Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.
Business Support & Adoption
- Provide end-user support for Oracle ERP issues.
- Develop FAQs and troubleshoot recurring how-to questions from users.
- Identify training gaps and suggest reinforcement sessions.
Skills:
Skill
Required / Desired
Amount
of Experience
Oracle Fusion Cloud ERP (Must be familiar with Product)
Required
4
Years
ERP Functional knowledge
Required
3
Years
ERP Modules General Ledger (GL)
Required
3
Years
ERP Modules Accounts Payable (AP)
Required
3
Years
End User Support
Required
4
Years
ERP Modules Account Receivable (AR)
Highly desired
3
Years
ERP Modules Procurement
Highly desired
3
Years
ServiceNow Ticketing system or similar ticketing system
Highly desired
3
Years
Oracle Cloud Certifications
Nice to have
Employment Type
Full-time
