Correspondence Analyst

Silver Spring, MD - USA

Yearly Salary: USD 65000 - 88000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Overview
DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies the U.S. Navy state and local government and commercial clients in health care technology andfinancial services industries.

The three letters of our name DRT stand for Driving Resolution Together which is the core philosophy on which the company was founded. That is we collaborate with our clients to solve their most pressing challenges - together.

We are problem solvers dedicated to your success combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make vision a reality.

Project Description:
The Office of the Commissioner (OC) oversees the efficient and effective implementation of FDAs mission supported by Super Offices and administrative units. The Office of the Executive Secretariat (OES) requires Support Services from Public Health Program Specialists to support OCs operational excellence. The FDA requires contractor support to monitor and evaluate various information sources from a public health perspective prepare analytical materials and briefing documents for FDA leadership and coordinate between FDA components on policy development and decisions. The contractor shall also determine requestor authority for sensitive information considering public health disclosure implications identify privacy concerns under FOIA requirements and prepare background materials on agency programs for stakeholder meetings and briefings.

Job Summary:
Supports the FDA by managing and tracking incoming and outgoing correspondence to ensure timely and accurate responses. Responsibilities include drafting and coordinating official communications maintaining records in the Task Management Tool (TMT) monitoring deadlines and conducting research to support leadership decisions. The analyst works with FDA offices to provide unified messaging develops standard operating procedures (SOPs) and ensures all correspondence aligns with FDA policies and priorities. Strong communication organizational skills and attention to detail are essential for success in this role.

Responsibilities:
The contractor personnel shall perform the following tasks measured against standards for timeliness accuracy completeness and compliance with FDA policies:

Manage the complete correspondence lifecycle from initial receipt through final response closure.
Ensure assignments are correct controlled timely and reflect agency policies. Design and conduct studies analyze research; provide expert professional and consulting services; and prepare presentations and recommendations.
Decide courses of action on correspondence from consumers stakeholders industry etc. using research analytical techniques and judgment.
Develop materials covering complex subjects and advise on processes for consistent correspondence policies.
Review documents summarize topics/issues identify sensitivity levels and assign functional responsibility.
Determine signature levels and communicate expectations to ensure timely completion.
Manage workload via the tickler system for tracking deadlines.
Identify and escalate deadline issues to the Supervisor.
Prepare clear concise comprehensive written materials.
Handle confidential or sensitive assignments.
Summarize incoming correspondence for management.
Enter and close assignments in tracking systems.
Resolve most conflicts in correspondence management.
Coordinate data acquisition for correspondence preparation.
Suggest methods and template language for critical issues.

Require Experience:

5 years of experience.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work collaboratively with diverse stakeholders.

Preferred Experience:

Prior federal experience.
Strong interpersonal skills.
Ability to work independently and as part of a team.

Education & Training:

Bachelors degree from an accredited college or university.

Salary Range:

$65000-$88000
Salary commensurate with experience.

DRT Strategies Inc. (DRT) follows the guidelines outlined by the Equal Employment Opportunity Commission (EEOC) to provide all employees and qualified applicants employment without regard to race color religion sex (including pregnancy childbirth or related conditions transgender status and sexual orientation) national origin age genetic information disability protected veteran status or any other protected characteristic under federal state or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Human Resources by emailing or by dialing .

For additional information please review the Know Your Rights: Workplace Discrimination is Illegal E-Verify (English) E-Verify (Spanish). Right to Work (English) Right to Work (Spanish).

Please be aware of recruitment fraud where malicious individuals might pose as DRT Strategies. Only job postings and emails from are authentic and legitimate communications regarding DRT Strategies employment opportunities. Please contact Human Resources at if you believe you have received a fraudulent email.

Required Experience:

Manager

OverviewDRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies the U.S. Navy state and local government and commercial clients in health care technology andfinancial services industries.The three letters of our name DRT stand for Driv...

Manage the complete correspondence lifecycle from initial receipt through final response closure.
Ensure assignments are correct controlled timely and reflect agency policies. Design and conduct studies analyze research; provide expert professional and consulting services; and prepare presentations and recommendations.
Decide courses of action on correspondence from consumers stakeholders industry etc. using research analytical techniques and judgment.
Develop materials covering complex subjects and advise on processes for consistent correspondence policies.
Review documents summarize topics/issues identify sensitivity levels and assign functional responsibility.
Determine signature levels and communicate expectations to ensure timely completion.
Manage workload via the tickler system for tracking deadlines.
Identify and escalate deadline issues to the Supervisor.
Prepare clear concise comprehensive written materials.
Handle confidential or sensitive assignments.
Summarize incoming correspondence for management.
Enter and close assignments in tracking systems.
Resolve most conflicts in correspondence management.
Coordinate data acquisition for correspondence preparation.
Suggest methods and template language for critical issues.