Product Operations Program Manager
Product Operations Program Manager
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Job Description
Why project44
At project44 we believe in better.
We challenge the status quo because we know a better supply chain isnt just possibleits essential. Better for our customers. Better for their business. Better for the world.
With our Decision Intelligence Platform Movement were redefining how global supply chains operate. By transforming fragmented logistics data into real-time AI-powered insights we empower companies to connect instantly see clearly act decisively and automate intelligently. Our Supply Chain AI enhances visibility drives smarter execution and unlocks next-gen applications that keep businesses moving forward.
Headquartered in Chicago IL with a 2nd HQ in Bengaluru India we are powered by a diverseglobal team that is tackling the toughest logistics challenges with innovation urgency and purpose. If youre driven to solve meaningful problems leverage AI to scale rapidly drive impact daily and be part of a high-performance team we should talk.
What Youll Do:
As the Product Operations Program Manager you will be the engine behind the processes tools and systems that keep our product roadmap running with precision transparency and impact. Youll partner closely with product managers engineering and cross-functional teams to ensure our roadmap aligns with project44s North Star delights customers and supports company OKRs.
In this highly visible role you will own and optimize the roadmap system of record ensuring every requestwhether from customers sales support or servicesis captured prioritized tracked and communicated. You will provide the clarity and context that empowers leadership to make informed roadmap trade-off decisions based on impact effort and ROI.
If you thrive on organization transparency and helping teams execute with focus and alignment this is your opportunity to shape how project44 builds and delivers the future of supply chain visibility and decision intelligence.
Typical day-to-day tasks might include:
- Roadmap Ownership Manage the product roadmap backlog and system of record to ensure accuracy and accessibility.
- Process Implementation Create and run forums workflows and meetings to ensure all stakeholder requests are promptly sized prioritized and addressed.
- PIR Management Oversee Product Improvement Request (PIR) systems and processes ensuring all inputs are reviewed prioritized and flowed into the roadmap plan of record.
- AI-Enhanced Roadmapping Implement modern AI-based roadmapping systems and processes to improve speed accuracy and decision-making.
- AI Documentation Support Leverage AI tools to assist in generating and managing product briefs business cases and PRDs from roadmap data.
- Transparency Provide live clear visibility into current roadmap items priorities and pending inclusion requests.
- Weekly Reporting Deliver weekly updates on roadmap status including new requests risks and delivery milestones.
- AI Driven Status Reporting Build and maintain systems to create internal communications to update the company on product activities.
- Strategic Alignment Ensure roadmap processes align with the companys North Star customer satisfaction goals and OKRs.
- Trade-off Enablement Maintain systems that allow for informed ROI- or effort-based prioritization and decision-making.
- Internal Communication Provide regular internal and external roadmap updates and release status derived directly from the system of record to inform stakeholders GTM readiness and product launch communications.
What Youll Need (required):
- Product Operations Proven experience in product operations or program management in a SaaS environment.
- Process Design Strong ability to design implement and refine operational processes.
- Communication Skills Excellent written and verbal communication abilities for executives and cross-functional teams.
- Stakeholder Management Skilled at balancing priorities and needs across multiple departments.
- Analytical Thinking Ability to apply frameworks for prioritization and trade-off decisions.
- Tool Proficiency Comfortable with product management tools and systems.
- Results-Driven Proven track record of driving operational efficiency and measurable outcomes.
- In-office Commitment:Our office is where ideas spark connections thrive and innovation comes alive. The expectation is to be on-site in office five days a week as this offers the chance to immerse yourself in the energy of the office and collaborate with your were building something extraordinarylearn grow and thrive in our fast-paced transformative environment.
What Youll Need (preferred):
- Roadmap Systems Experience implementing and running product roadmap systems such as Jira Jira Product Discovery Aha! or ProductPlan.
- Kanban & Now/Next/Future Familiarity managing Kanban boards and Now/Next/Future-style roadmaps.
- ROI Prioritization Experience managing ROI-based stack-ranked roadmaps.
- Modern Practices Knowledge of contemporary roadmapping best practices.
- AI Roadmapping Tools Experience deploying AI-enabled product planning tools and workflows.
- AI for Documentation Familiarity with AI-assisted generation and maintenance of product briefs business cases and PRDs.
- Jira Integration Ability to flow requirements from roadmap tools into Jira for execution tracking.
- RICE Scoring Experience applying RICE (Reach Impact Confidence Effort) scoring for prioritization.
- SaaS Experience Prior work in an enterprise SaaS environment with complex multi-team roadmaps.
- Cross-Functional Coordination Proven success coordinating across product engineering and go-to-market teams.
- Change Management Experience introducing new tools and processes to large distributed teams.
Diversity & Inclusion
Were designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique as the communities we are building for. Its up to us to create a company where anyone can bring their authentic self to work every day. Were constantly working to improve and we accept our responsibility to elevate the voices left in the margins. Its on every one of us.
Our focus on inclusion manifests in the way we hire the customers we serve and the regions we prioritize. Were building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.
We pride ourselves on celebrating everyone project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves wed love to review your application!
For any accommodations needed during the hiring process please email Even if you dont meet 100% of the above qualifications you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the roles requirements.
Required Experience:
Manager
Employment Type
Full Time
