Senior Manager, Strategic Partnership & Cards, GC

Job Summary:

The Senior Manager Enterprise Partnerships will lead the development and management of partnerships and alliances in Greater China with a focus on large-scale lifestyle and travel partners. This role is responsible for driving revenue growth expanding Marriotts loyalty program and enhancing brand visibility and customer engagement through innovative collaborations. The ideal candidate will possess a deep understanding of partnership dynamics membership logic CRM and tech platform marketing capabilities along with the ability to thrive in a fast-paced environment and present effectively to HQ stakeholders.

Key Responsibilities:

• Develop and execute partnership strategies to drive member acquisition engagement and revenue growth.
• Identify negotiate and onboard new partners aligned with Marriotts business objectives particularly within digital ecosystems (e.g. Meituan Fliggy).
• Manage end-to-end partnership lifecycle including launch performance tracking and optimization.
• Foster strong relationships with key internal and external stakeholders including HQ regional teams and partner organizations.
• Collaborate with marketing brand and sales teams to ensure seamless integration and execution of partnership initiatives.
• Analyze data insights and leverage predictive modeling to inform strategy and enhance member experiences.
• Oversee financial performance reporting and compliance for partnership activities.
• Deliver compelling presentations to HQ and leadership to communicate progress opportunities and strategic recommendations.

Candidate Profile:

Education and Experience:

• Bachelors degree in Business Administration or a related field; MBA or advanced degree preferred.
• 68 years of experience in partnership development commercial strategy or consumer marketing preferably within the travel or lifestyle sectors.
• Proven track record of managing partnerships within digital ecosystems and driving account growth.
• Hands-on experience in membership operations loyalty programs and digital product development.
• Strong background in data analysis business forecasting and strategic planning.

Key Skills:

• Bilingual proficiency in English and Chinese.
• Exceptional negotiation communication and presentation skills.
• Ability to balance multiple stakeholders interests and work effectively in a fast-paced agile environment.
• Strategic thinker with a results-driven mindset and innovative approach to problem-solving.

Core Work Activities:

• Build and execute partnership strategieson all levelsto expand program reach and drive travel demand.
• Manage strategic relationships with lifestyle and travel partners to enhance brand awareness and member engagement and revenue.
• Coordinate cross-functionally with marketing operations anddigital product teams to optimize partnership outcomes.
• Develop and oversee partnership agreements financial tracking and performance reporting.
• Monitor competitive landscape and customer trends to identify new opportunities for growth.

LEADERSHIP COMPETENCIES

• Create Belonging - Build relationships by promoting an environment of collaboration trust respect opportunity and inclusion.
• Monitors partner/customer satisfaction; anticipates and responds to feedback.
• Uses effective communication strategies to build and maintain relationships.
• Seeks out differences in perspective and creates a friendly and welcoming environment.
• Maintains awareness of evolving partner/customer and associate needs.

• Develop Others - Develop diverse inclusive and high-performing talent and teams.
• Models and coaches team on scope of decision-making authority and ensures clear leadership accountabilities are in place.
• Reinforces an environment that supports feedback and ongoing development by communicating and modeling clear performance standards.
• Brings together the appropriate mix of associate knowledge and skills by leveraging professional networks to attract top talent supporting recruitment and on-boarding efforts and coaching others on effective hiring decisions.
• Promotes inclusion and engagement; identifies and reports concerns related to equity and fair treatment giving all associates the opportunity to achieve their full potential.

• Lead Change - Courageously lead change innovation inspire others through optimism and adapt to changing business needs.
• Models courage flexibility and optimism when managing multiple demands or changing priorities communicates need for change how it impacts work provides resources and coaching and adjusts team priorities as needed.
• Determines how change impacts stakeholders and communicates concerns to leadership.
• Makes complex decisions by collaborating with others seeking and sharing information with others identifying and evaluating alternatives and involving and gaining support from key stakeholders.

• Learn & Excel - Apply professional expertise while seeking out and integrating diverse perspectives and learning opportunities.
• Sets career goals and identifies development areas for self and others; uses resources and challenging assignments to help achieve goals and develop self and others.
• Gathers shares and uses information about industry and discipline trends competitors and best practices.
• Maintains advanced technical knowledge and skills to model and coach others on completing complex technical assignments solves advanced technical issues and identifies and communicates innovative technical approaches for improving processes or business functioning.

• Deliver Results - Set ambitious goals create alignment and drive execution.
• Creates an environment that encourages accountability high standards innovation and has clear performance expectations.
• Sets and tracks goal progress for self and others communicates key milestones and deadlines breaks down barriers to accomplishing work and goals and ensures timely completion of work.
• Manages team workload by delegating assignments appropriately prioritizing group activities based on importance urgency and impact to goals as well as ensuring team members have the equipment materials and other resources needed to accomplish their work.