Assistant Conference & Banqueting Operations Manager
Assistant Conference & Banqueting Operations Manager
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
What makes Hilton Wembley unique is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions one day we are busy looking after a family on vacation visiting London the next day a worlds famous sports team or music artist. But every day we are busy creating lasting memories.
Salary: 33700 a year Service Charge
A WORLD OF REWARDS
Uniform provided and laundered
Free and healthy meals when on duty
Grow your Career!
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Guest Experience Day 1 night stay with breakfast per year
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Modern and inclusive Team Members areas
What will I be doing
As an Assistant Conference and Events Operations Manager you are liaising/managing alongside the C&E Operations Manager all aspects of Conference and Events operations to deliver an excellent Guest and Member experience. An Assistant Conference and Events Operations Manager will also be required to optimise sales and provide leadership to the team to ensure staff training & service standard are met. Specifically you will be responsible for performing the following tasks to the highest standards:
Manage all Conference and Events operations alongside the C&E Operation manager
Maintain exceptional levels of customer service
Ensure compliance of brand standards
Evaluate guest satisfaction levels with a focus on continuous improvement
Aware of trends and propose ideas to build the range and quality of Events
Provide effective leadership to the Conference and Events team to ensure targets are met and exceeded both for the hotel and individual development
What are we looking for
An Assistant Conference and Events Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Strong knowledge of hotel/leisure/service sector
Degree or diploma in Hotel Management or equivalent
Record of success in Conference and Beverage specifically the ability to lead and coach
Exceptional communication skills
Exceptional leadership skills to create a winning team
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
