Helpdesk Manager
Helpdesk Manager
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Job Description
Job Description
IT Helpdesk Manager
Location: Leicester UK
Salary: 40k - 50k
Job Profile
The Helpdesk Manager is responsible for leading and managing the IT support team and services ensuring the effective delivery of engineering IT and maintenance services.
We are seeking an experienced and motivated Helpdesk Manager to lead our IT support team.
The ideal candidate will be responsible for overseeing the daily operations of the helpdesk ensuring a high level of support is provided to our channel partners and driving continuous improvement in processes and service delivery.
This role requires strong leadership skills a deep understanding of IT systems hardware maintenance troubleshooting and a customer-service-focused mindset.
Required Experience:
Manager
Employment Type
Full-Time
