Helpdesk Manager

Ecs Resource Group

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profile Job Location:

Leicester - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

IT Helpdesk Manager

Location: Leicester UK

Salary: 40k - 50k

Job Profile

The Helpdesk Manager is responsible for leading and managing the IT support team and services ensuring the effective delivery of engineering IT and maintenance services.

We are seeking an experienced and motivated Helpdesk Manager to lead our IT support team.

The ideal candidate will be responsible for overseeing the daily operations of the helpdesk ensuring a high level of support is provided to our channel partners and driving continuous improvement in processes and service delivery.

This role requires strong leadership skills a deep understanding of IT systems hardware maintenance troubleshooting and a customer-service-focused mindset.


Required Experience:

Manager

Job DescriptionIT Helpdesk ManagerLocation: Leicester UKSalary: 40k - 50kJob ProfileThe Helpdesk Manager is responsible for leading and managing the IT support team and services ensuring the effective delivery of engineering IT and maintenance services. We are seeking an experienced and motivated H...
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Key Skills

  • Computer Hardware
  • Mac Os
  • Active Directory
  • VMware
  • ConnectWise
  • HP Service Manager
  • Microsoft Windows Server
  • Mobile Devices
  • Windows
  • Help Desk
  • Operating Systems
  • Remedy